Houseperson

Home2Suites/TRU Lookout Valley

Chattanooga (TN)

On-site

USD 25,000 - 35,000

Full time

14 days+

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Benefits offered by this job

Paid Time Off

Health, Wellness and Care benefits

401(k) and matching

Employee Assistance Program

Stay Discounts

Job summary

Home2Suites/TRU Lookout Valley in Chattanooga is seeking a Houseperson responsible for cleaning and maintaining hotel areas, ensuring guest satisfaction, and assisting team members. A successful candidate will exhibit strong communication skills, demonstrate integrity, and adapt to diverse environments. The position offers benefits such as Paid Time Off, health options, and other incentives, aiming to create an inclusive and community-focused atmosphere for all associates.

Qualifications

Effective communication skills in writing and verbally.
Ability to work flexible hours including nights, weekends, and holidays.
Responsible for the safety and security of guests and hotel assets.

Responsibilities

Clean and maintain hotel commercial and common areas.
Provide personalized service to guests.
Assist with cleaning guest rooms as needed.

Skills

Communication

Organizational Skills

Ability to Work in Diverse Environments

Physical Stamina

Integrity and Humility

Job description

Houseperson

Come join our team as we open this property, situated in beautiful Lookout Valley just 10 minutes from Chattanooga with one of Hilton’s most popular dual brands!

Our Culture:

We are a highly entrepreneurial company limited only by our imagination. Diversity and teamwork are major aspects of our culture. Our property associates are a highly team-focused group bringing out the uniqueness of each associate to provide great products and services. Success comes to those who continuously seek opportunities to learn and pass on new knowledge. We always strive to be better, never bored, and never complacent. Our teams thrive on hard work, inclusivity, and producing outstanding experiences. We endeavor to make our fellow associates feel comfortable and entrepreneurial so that they can engage unhindered. Finally, giving back to the community is also vital to our culture. Our properties live by the philosophy that they are an important part of their communities and look for ways to partner in the local community to make a difference.

Job Description:

A houseperson will be responsible for cleaning and maintaining the commercial and common areas of the hotel; such as the lobby, lobby restrooms, banquet rooms, game room, elevators, hallways, entries, crossovers, stairwells, bar, cart rooms, guest and laundry area. The person in this position must be able to roll their sleeves up and assist our teams when needed, living our “ONE TEAM. ONE VISION.” philosophy. This person must also provide innovative ways that align with our mission to be the best, most respected hotel company in America.

The job is simple:

Focus on ways to promote and engage in internal growth programs.

Continuously exemplify and live by our Culture.

Meet/exceed our company goals and three metrics.

Complete all required training
Adhere to all standard operating procedures and property specific brand standards
Perform any other duties as requested by management to aid in better operation of the hotel and service to the guests
Provide personalized, friendly service to every guest and associate
Clean designated areas including, but not limited to, restrooms, public areas, offices and banquet/meeting/conference rooms
Perform tasks including, but not limited to, dusting and polishing furniture and fixtures, vacuuming, mopping, sweeping, shampooing carpets, washing windows, cleaning/waxing floors, removing and disposing of trash and emptying ashtrays
Follow a daily schedule of cleaning all areas
Greet guests in a friendly manner
Deliver items to guest rooms when requested
Report maintenance deficiencies
Stock and maintain supply rooms, as needed
Perform deep cleaning tasks and special projects as needed
Assist in cleaning guest rooms, as needed

Necessary Skills:

Keep confidential the business functions of the company including, but not limited to, financial status, customer/guest information, employee issues, etc.
Must be responsible for safety and security of guests, fellow employees and hotel assets
Have knowledge of fire alarm system and evacuation procedures
Able to report to scheduled shifts
Able to communicate effectively in writing, verbally, and in person
Able to work a flexible schedule. We are a 24/7 business which may require work availability of nights, weekends, and holidays
Is organized, honest, and works well with others
Maintain a clean and attractive work area, uniform, and person
Able to work with people from diverse cultures and backgrounds
Has the highest degree of integrity and is humble, living by the Golden Rule
Values of dedication, innovation, showing respect, being driven by excellence, being community-focused, and having a spirit of service.
Be able to bend, reach, kneel, push, and stretch and lift and/or carry up to 30 pounds
Able to work for 8 hours in a restrictive space/environment
Must have eyesight enabling vision both near and far
Must be comfortable using a step stool or ladder
Must be able to use/lift arms for up to 8 hours
Must be able to work in extreme conditions such as heat, cold and stress
Have finger dexterity for operating equipment
Must speak in a clear, understandable voice, hear at a basic level, and understand English
Must be able to write

Vision Hospitality Group is an equal opportunity/AA/Disability/Veteran employer. As an Equal Opportunity Employer, Vision Hospitality Group celebrates diversity and is committed to creating an equitable and inclusive environment and a sense of belonging for all associates. We do not discriminate and believe everybody should be proud of who they are, represent their culture and heritage, and live by the Golden Rule.

Benefits: