Houseperson

Island Hospitality Management; Ashburn (VA); On-site; USD 30,000 - 45,000; Full time

Benefits offered by this job

Healthcare including Medical, Dental, and Vision Insurance

401(k) Retirement plan

Free room nights at our hotels

Job summary

Island Hospitality Management in Ashburn, Virginia, is seeking a Houseperson responsible for maintaining the cleanliness and appearance of public areas in the hotel. Duties include assisting with housekeeping, reporting safety hazards, and providing exceptional guest service.

The ideal candidate is motivated, approachable, and able to handle workplace challenges effectively. The role offers healthcare benefits, paid sick and vacation time, and opportunities for growth within the company.

Qualifications

• Highly motivated team player with strong initiative and desire for achievement.
• Ability to handle problems in the workplace effectively.
• Available and approachable for all guests while providing excellent guest service.

Responsibilities

• Upkeep the public areas.
• Assist with basic housekeeping duties as needed.
• Recognize and report potential safety hazards.

Skills

Team player

Problem-solving

Excellent guest service

Job description

Description

As a Houseperson, you will be responsible for maintaining the cleanliness and general appearance of public areas and corridors of the hotel. This position requires flexible scheduling availability, specifically from 8:00 AM–4:30 PM and flexibility for weekends and holidays.

Responsibilities

• Upkeep the public areas
• Assisting with Housekeeping as needed by providing basic housekeeping duties (changing sheets, changing and arranging towels, restocking toilet supplies, vacuuming, dusting, cleaning, and rearranging rooms after guest checkout)
• Ongoing involvement in preventative maintenance programs
• Recognize and report potential safety hazards (broken doors or railings, fire hazards, etc.) and notify supervisors of any damages, deficits, or disturbances
• Maintaining shelf organization in storerooms and replenishing supplies as needed
• Cleaning furniture, elevators, glass, planters, light fixtures, carpets, walls, and more in public areas such as the lobby, pool, and public restrooms
• Delivering special request items such as cribs to guest rooms

Qualifications

• Highly motivated team player with strong initiative and desire for achievement
• Must be effective in handling problems in the workplace, including anticipating, preventing, identifying, and solving problems as necessary
• Ability to work well in stressful situations
• Readily available and approachable for all guests while providing excellent guest service

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to stand, sit, or walk for an extended period of time. The employee is also regularly required to lift and/or move up to 10 pounds and frequently lift and/or move up to 25 pounds. The number of hours worked per week varies based on guest occupancy, season, staffing, and other factors; a specific schedule cannot be guaranteed.

Training & Development

Island Hospitality is committed to employee development and offers a formalized training and development program providing a clear path for any employee with a desire and aptitude to thrive in the hospitality business. Team members can build on prior experience and find further growth opportunities within the company by utilizing the tools and resources offered.

Benefits

• Healthcare including Medical, Dental, and Vision Insurance
• HSA & FSA plans available!
• Dependent care FSA
• Identity Theft Protection Insurance
• Commuter benefits including transit & parking
• Pet Insurance
• PTO and Payroll Incentives for Annual Wellness Exams
• Employee Assistance Program and wellness subscriptions (access to gyms, financial planning, counseling, and legal services)
• Paid Sick and Vacation Time
• Family Leave
• 401(k) Retirement plan – IHM matches 100% up to 3% of your salary and an extra 50% on the next 2% of your salary. 401(k) is fully vested upon the first contribution.

Additional Perks

• Incentive based bonus program
• Free room nights at our hotels and employee discounts within the hotel brand
• Discounts for friends and family within the hotel brand
• Team member recognition and bonus
• Discounted tickets to theme parks, movies, and more through Tickets at Work
• Career growth through our in‑house training program with a personalized path
• Referral bonus program to any of our locations

Equal Opportunity Employer

Island Hospitality uses E‑Verify to confirm work authorization in all municipalities where it is required by law. All qualified applicants will receive equal consideration for employment.