Description
As a Houseperson, you will be responsible for maintaining the cleanliness and general appearance of public areas and corridors of the hotel. This position may require flexible scheduling availability.
Responsibilities
- Upkeep the public areas
- Assisting with Housekeeping as needed by providing basic housekeeping duties (changing sheets, arranging towels, restocking supplies, vacuuming, dusting, cleaning, and rearranging the room after guest check‑out)
- Participate in preventative maintenance programs
- Recognize and report potential safety hazards (broken doors or railings, fire hazards, etc.) and notify supervisors of any damages, deficits, and disturbances
- Maintain shelf organization in the storerooms and replenish supplies as needed
- Clean furniture, elevators, glass, planters, light fixtures, carpets, walls, and more in public areas such as the lobby, pool, and public restrooms
- Deliver special request items such as cribs to guest rooms
Qualifications
- Highly motivated team player with strong initiative and desire for achievement
- Effective in handling problems in the workplace including anticipating, preventing, identifying, and solving problems as necessary
- Ability to work well in stressful situations
- Readily available and approachable for all guests while providing excellent guest service
The physical demands described here represent those required for this job. You will regularly stand, sit, or walk for extended periods, and lift or move up to 10 pounds (frequently up to 25 pounds). The number of hours you will be scheduled to work during the week is variable, based on guest occupancy, season, staffing and other factors. Island Hospitality is unable to guarantee a specific number of work hours per week.
Training
Island Hospitality is committed to employee development and offers a formal training and development program to provide a clear path for employees with a desire and aptitude to grow in the hospitality business.
Team Member Wellness Program
Island Hospitality values its employees and offers various wellness resources.
Rewarding Benefits Package
- Healthcare including Medical, Dental, and Vision Insurance
- HSA & FSA plans available
- Dependent care FSA
- Identity Theft Protection Insurance
- Commuter benefits including transit & parking
- Pet Insurance
- PTO and Payroll Incentives for Annual Wellness Exams
- Employee Assistance Program & Wellness Subscriptions including access to gyms, financial planning, counseling, and legal services
- Paid Sick and Vacation Time
- Family Leave
- 401(k) Retirement plan – IHM matches 100% up to 3% of your salary and an extra 50% on the next 2% of your salary. 401(k) is fully vested upon the first contribution
Rewarding Hard Work
- Incentive based bonus program
- Free room nights at our hotels and employee discounts within your hotel brand
- Discounts for friends and family within your hotel brand
- Team Member recognition and bonus
- Discounted tickets to theme parks, movies, and more through Tickets at Work
- Career Growth through our in-house training program with a personalized path
- Referral bonus program to any of our locations
Equal Opportunity Employer
Island Hospitality uses E-Verify to confirm work authorization in all municipalities where it is required by law.