Houseperson

Embassy Suites Dulles-North/Loudoun; Ashburn (VA); On-site; USD 24,000 - 34,000; Full time

Benefits offered by this job

Healthcare

401(k) Matching

Paid Time Off

Employee Discounts

Free room nights

Job summary

Island Hospitality in Ashburn, VA is seeking a dedicated Houseperson to maintain the cleanliness and overall appearance of hotel public areas and corridors. The role may require flexible scheduling to meet guest needs and occupancy demands.

Responsibilities include assisting with basic housekeeping duties, restocking supplies, reporting hazards, and delivering special items to guest rooms. The position emphasizes guest service and teamwork in a fast-paced environment.

Qualifications

• Must be able to work well with others and maintain a positive attitude.
• Strong problem-solving and proactive approach to issues.
• Able to handle stressful situations and adapt to busy periods.
• Must be courteous and provide excellent guest service.

Responsibilities

• Maintain cleanliness of public areas and corridors.
• Assist housekeeping with basic duties (changing sheets, towels, supplies).
• Support preventative maintenance programs where needed.
• Identify and report safety hazards to supervisors.

Skills

Team player

Problem solving

Stress management

Guest service

Job description

Description

As a Houseperson, you will be responsible for maintaining the cleanliness and general appearance of public areas and corridors of the hotel.

This position may require flexible scheduling availability.

Requirements

Job Requirements:

• Upkeep the public areas
• Assisting with Housekeeping as much as needed by providing basic housekeeping duties (changing the sheets, changing and arranging towels, restocking toilet supplies, vacuuming, dusting, cleaning, and rearranging the room after guest check out)
• Ongoing involvement in preventative maintenance programs
• Recognize and report potential safety hazards (broken doors or railings, fire hazards, etc.) and notify supervisors of any damages, deficits, and disturbances
• Maintaining shelf organization in the storerooms and replenishing supplies as needed
• Cleaning furniture, elevators, glass, planters, light fixtures, carpets, walls, and more in public areas such as the lobby, pool, and public restrooms
• Delivering special request items such as cribs to guest rooms

Job Qualifications:

• Highly motivated team player with strong initiative and desire for achievement
• Must be effective in handling problems in the workplace including anticipating, preventing, identifying, and solving problems as necessary
• Ability to work well in stressful situations
• Readily available and approachable for all guests while providing excellent guest service

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to stand, sit or walk for an extended period of time. While performing the duties of this job, the employee is regularly required to lift and/or move up to 10 pounds and frequently lift and/or move up to 25 pounds. The number of hours you will be scheduled to work during the week is variable and is based on guest occupancy, season, staffing and other factors. Island Hospitality is unable to guarantee a specific number of work hours per week.

Training:

Island Hospitality is committed to employee development and displays that commitment with a formalized training and development program providing a clear path for any employee with a desire and aptitude to thrive in the hospitality business. As team members join Island Hospitality from other organizations they too can build on that prior experience and find further growth opportunities within our company by utilizing the tools and resources offered.

Team Member Wellness Program

How We Thank You For All You Bring To The Team

Rewarding Benefits Package:

• Healthcare including Medical, Dental, and Vision Insurance
• HSA & FSA plans available!
• Dependent care FSA
• Identity Theft Protection Insurance Commuter benefits including transit & parking
• Pet Insurance
• PTO and Payroll Incentives for Annual Wellness Exams
• Employee Assistance Program Wellness Subscriptions including access to gyms, financial planning, counseling, and legal services Paid Sick and Vacation Time
• Family Leave
• 401(k) Retirement plan - IHM Matches 100% up to 3% of your salary and an extra 50% on the next 2% of your salary. 401(k) is fully vested upon the first contribution

Rewarding Hard Work:

• Incentive based bonus program
• Free room nights at our hotels and employee discounts within your hotel brand
• Discounts for friends and family within your hotel brand
• Team Member recognition and bonus
• Discounted tickets to theme parks, musicians, movies, and more through Tickets at Work
• Career Growth through our in-house training program with a path personalized to your desired goals
• Referral bonus program to ANY of our locations

Equal Opportunity Employer

Island Hospitality uses E-Verify to confirm work authorization in all municipalities where it is required by law.