Houseperson

Homewood Suites by Hilton Arlington Rosslyn Key Bridge; Arlington (VA); On-site; USD 28,000 - 35,000; Full time

Job summary

A leading hospitality group in Arlington is hiring a Housekeeper to maintain cleanliness and enhance guest satisfaction at their hotel. Candidates should have experience in housekeeping, a customer-focused attitude, and the ability to work in a fast-paced environment. This role offers a comprehensive benefits package including health and dental insurance, a 401(k) plan, and opportunities for career growth.

Benefits

Health Insurance

Dental & Vision Insurance

Short- & Long-Term Disability

401(k) Retirement Program

Tuition Reimbursement

Discounted Room Rates for Team Members, Family and Friends

Qualifications

• Housekeeping/laundry experience preferred.
• Ability to lift, push and pull up to 75 pounds consistently.
• Significant bending required.

Responsibilities

• Responsible for cleaning hotel public spaces.
• Accountable for guest satisfaction pertaining to housekeeping services.
• Ensures a clean and safe work area in compliance with regulations.

Skills

Attention to detail

Customer focused

Education

High school diploma or GED preferred

Job description

B. F. Saul Company Hospitality Group is a subsidiary of the largest private real estate company in the Washington, D.C. area, and has been in operation for over 130 years. The Hospitality Group operates a portfolio of more than 20 business class hotels with top brands from Intercontinental Hotel Groups, Marriott International, Hilton, and Best Western Hotels: along with The Watermark Hotel, The Hay-Adams Hotel, and Perch Putt. These properties are operated by a team of more than 1,000 enthusiastic hospitality professionals!

This position is responsible for cleaning and maintaining public spaces, and stocking housekeeping supplies to B. F. Saul Company Hospitality Groupquality standards. Assists housekeepers and guests as needed, by providing friendly, courteous and professional service, and adheres to health regulations. Follows high standards of quality to ensure guest satisfaction.

Responsibilities:

• Cleanliness: Responsible for cleaning hotel public spaces. Stocks housekeeping supplies and linen. Responsible for delivering housekeeping related items to guest rooms.
• Guest Service: Accountable for guest satisfaction as it pertains to housekeeping service at the property. Assists and responds to requests in a positive and timely manner while providing the highest level of quality service to the guest. Works as a team player in meeting guests and department needs, and actively contributes to the efforts of other departments as necessary. Understands and follows B. F. Saul Company Hospitality Group guest service recovery program.
• Safety/Risk Management: Ensures a clean and safe work area in compliance with B. F. Saul Company Hospitality Group, brand, local, state and federal regulations. Reports all maintenance needs and service issues. Knowledgeable on safe use of chemicals utilized within the housekeeping department. Follows all B. F. Saul Company Hospitality Group procedures for guest/employee incidents. Knowledgeable of hotel emergency procedures.
• Self Management: Produces required volume of work by planning, organizing and prioritizing work duties. Adheres to B. F. Saul Company Hospitality Group attendance policy, grooming and appearance standards, and general work rules and department procedures. Attends all required department and hotel meetings. Responsible for proper use of all equipment and supplies.

Required Skills and Experience:

• High school diploma or GED preferred.
• Housekeeping/laundry experience preferred. Attention to detail, customer focused and the ability to perform job duties in repetitious and fast paced environment.
• Ability to lift, push and pull up to 75 pounds on a consistent basis throughout shift.
• Significant bending required. EEO AA M/F/Vet/Disabled

Benefits

• Well-Being
• Health Insurance
• Dental & Vision Insurance
• Short- & Long-Term Disability
• Personal and Sick Policy
• Long Term Planning:
• 401(k) Retirement Program
• Paid Life Insurance
• Tuition Reimbursement
• Team Member Programs:
• Our Big 3 Mission Statement Leaders of the Month/Year
• Annual Performance Appraisals and Wage Increase Opportunities
• Annual Team Member Banquets
• Annual Team Member Engagement Survey
• Discounted Room Rates for Team Members, Family and Friends

B. F. Saul Company Hospitality Group is proud to be an equal opportunity workplace dedicated to pursuing and hiring diverse professionals.

Equal Opportunity Employer/Veterans/Disabled

Source: Hospitality Online