Houseman Whitefish, MT

Kaizen Lab Inc.; Whitefish (MT); On-site; USD 30,000 - 40,000; Part time

Job summary

An established industry player in the hospitality sector is seeking a dedicated Houseman to join their housekeeping team at a prestigious resort. This role involves maintaining the cleanliness of common areas, responding to requests for amenities, and ensuring a welcoming atmosphere for guests. The ideal candidate will demonstrate excellent teamwork, professionalism, and a commitment to quality service. With year-round employment opportunities and a comprehensive benefits package, this position offers a chance to thrive in a vibrant community known for its outdoor activities and leisure. If you are passionate about hospitality and enjoy contributing to a positive guest experience, this role is perfect for you.

Benefits

Paid holidays

Paid time off

Insurance

Company discounts

Qualifications

• Ability to operate housekeeping equipment and maintain cleanliness.
• Strong teamwork and guest service skills are essential.

Responsibilities

• Perform cleaning duties in public and back of house areas.
• Respond to amenity delivery requests and assist housekeeping.

Skills

Housekeeping equipment operation

Teamwork

Guest service

Professionalism

Quality assurance

Education

High school diploma or equivalent

Tools

Vacuum

Mop

Maid cart

Job description

The Lodge at Whitefish Lake, one of Montana's only AAA Four Diamond resorts, is seeking a Houseman to work with our Housekeeping Team.

A Houseman is responsible for the cleanliness of common areas in front and back of house, as well as the restocking and cleaning of restrooms both in the front and back of house. They also respond to radio calls from the front office and housekeeping team to deliver amenities to rooms (In-room amenities, fresh linens, extra pillows, blankets, hangers, robes, slippers, etc).

MAIN DUTIES AND RESPONSIBILITIES:

1. Performs cleaning duties in all public areas and back of house areas.
2. Use of houseman cart when cleaning restrooms as well as maintaining inventory of necessary supplies.
3. Emptying garbage, removing dirty linens and towels upon request.
4. Always carries a radio and responds to any amenity delivery requests.
5. Reports necessary maintenance issues to Front Office so a work order is made.
6. Responsible for cleaning the Spa every evening after closure.
7. Assists with housekeeping as needed for Daily Housekeeping Service for in-house guests.
8. Follows departmental policies and procedures.
9. Follows all safety and sanitation policies.
10. Assists other departments when needed to ensure optimum service to guests.

SPECIFIC JOB KNOWLEDGE, SKILLS AND ABILITY:

1. Operating Housekeeping equipment such as vacuums, mops, maid cart, etc.
2. Ability and willingness to adhere to all Averill Hospitality policies and ensure departmental personnel compliance.
3. Must maintain a positive influence in the community and positive relations with area vendors.
4. Teamwork: Balances team and individual responsibilities, exhibits objectivity and openness to others' views, welcomes feedback, contributes to building a positive team environment, and prioritizes the team's success above own interests.
5. Quality: Meets productivity standards, completes work promptly, strives to increase productivity, works quickly and efficiently.
6. Guest Service: Responds promptly to guests' needs and takes ownership of the overall guest experience.
7. Professionalism: Respectfully approaches others, reacts well under pressure, treats others with respect and consideration regardless of status or position, accepts responsibility for own actions, follows through on commitments.

NOTICE:

Standing, bending, stooping, and lifting weights up to and including 20 lbs. may be required. The hospitality business functions seven (7) days a week, twenty-four hours a day. In addition, this is a hospitality business, and a hospitable service atmosphere must be projected at all times.

The Lodge at Whitefish Lake, part of Averill Hospitality, offers part and full-time, year-round employment, competitive compensation, and a full benefits package including paid holidays, paid time off, insurance, and company discounts in Whitefish, Montana's premier leisure and outdoor activity destination on the shores of Whitefish Lake.

Averill Hospitality provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.