Houseman/Runner

Still Waters Lakefront Resort; Branson (MO); On-site; USD 18,000 - 23,000; Full time

Benefits offered by this job

Full benefits

Growth opportunities

Family atmosphere

Guest-focused service

Job summary

Still Waters Lakefront Resort in Branson, MO is seeking a dedicated housekeeping team member to help ensure guests experience an outstanding stay. You will prepare rooms, deliver linens, and assist with guest requests to support a smooth, seamless experience.

This full-time role demands physical stamina and a positive, guest-focused attitude. Schedule is 8:00 AM–4:30 PM, weekends included, with a welcoming, family-like team environment.

Qualifications

• Attention to detail and commitment to excellence.
• Passion for providing top-notch guest service.
• Ability to handle physical aspects of the role.

Responsibilities

• Prepare guest rooms for cleaning by stripping beds and removing linens.
• Deliver fresh, clean linens to housekeeping staff.
• Fulfill guest requests and complete runs for guests and housekeeping.
• Maintain high standards of cleanliness and organization across the resort.

Skills

Detail orientation

Guest service

Communication

Team player

Job description

Become a Valued Member of the Still Waters Lakefront Resort Family!

What We Offer

• Competitive pay and fantastic benefits: We value our team members and offer a competitive compensation package, including full benefits, to show it.
• Growth Opportunities: As a growing, family-owned and operated resort, we offer real opportunities for advancement. Your hard work and dedication will be recognized and rewarded!
• A Welcoming Family Atmosphere: Join a close-knit team where you'll feel valued and supported. We're more than just a workplace; we're a family.
• Make a Difference: Contribute directly to creating unforgettable guest experiences at our beautiful lakefront resort.

About The Role

As a vital part of our housekeeping team, you'll play a key role in ensuring our guests enjoy a truly outstanding stay. Your responsibilities will include:

• Preparing guest rooms for cleaning by stripping beds and removing used linens.
• Delivering fresh, clean linens to the housekeeping staff.
• Fulfilling guest requests and completing "runs" for both guests and housekeeping, ensuring prompt and efficient service.
• Maintaining the highest standards of cleanliness and organization throughout the resort.

What We're Looking For

• A keen eye for detail and a commitment to excellence.
• A genuine passion for providing top-notch guest service.
• The ability to handle the physical demands of the role, including lifting (50-60 lbs), pushing, bending, stooping, kneeling, pulling, reaching, and climbing stairs. Comfort working in varying temperatures (both heat and cold) is also important. The role requires standing for extended periods.
• Excellent communication skills (hearing, speaking, and writing).
• A positive attitude and a team-player mentality.

Schedule

This is a full-time, year-round position with a main shift of 8:00 AM to 4:30 PM, including weekends.

Salary: $15 per hour