Houseman at Hotel Hugo

LUMINA HR; New York (NY); On-site; USD 32,000 - 46,000; Full time

Job summary

Lumina HR is seeking a dedicated hotel housekeeping attendant in New York to maintain cleanliness and order in guest rooms, corridors, and public areas. The role includes guest assistance, service delivery, and supporting housekeeping staff to ensure a safe, welcoming environment.

The position requires physical stamina, ability to lift up to 50 pounds, and flexible weekend availability. A professional demeanor and strong teamwork are essential to deliver exceptional guest experiences.

Qualifications

• Flexible scheduling with availability to work varying shifts.
• Availability to work weekends.
• Effective verbal and written communication skills.
• Be able to work in a standing position for long periods of time.
• Be physically fit and able to push and/or pull items weighing up to 50 pounds.
• Excellent customer service skills.
• Ability to work independently and as part of a team.
• Self-starting personality with a positive attitude.
• Always maintain a professional appearance and manner.

Responsibilities

• Cleaning and maintaining public areas like lobbies, hallways, and restrooms.
• Vacuuming, mopping, dusting, and polishing floors.
• Assisting with minor repairs like replacing light bulbs or fixing leaky faucets.
• Ensuring areas are safe and secure.
• Answering guest questions and responding to requests.
• Delivering items to guest rooms (e.g., extra towels, toiletries).
• Providing a friendly and professional demeanor when interacting with guests.
• Assisting housekeeping staff with tasks like moving furniture or setting up meeting rooms.
• Maintaining housekeeping carts and stocking supplies.
• Collecting and disposing of trash and recyclables.
• Perform any other job-related duties as assigned.

Skills

Customer service

Communication

Teamwork

Physical stamina

Flexibility

Attention to detail

Job description

Position Summary:

Responsible for maintaining the cleanliness and order of various areas within the hotel, including guest rooms, hallways, and public areas. They also assist with guest requests, provide customer service, and support housekeeping staff. This role involves a range of tasks, from cleaning and restocking to minor repairs and maintenance.

Duties and Responsibilities:

• Cleaning and maintaining public areas like lobbies, hallways, and restrooms.
• Vacuuming, mopping, dusting, and polishing floors.
• Assisting with minor repairs like replacing light bulbs or fixing leaky faucets.
• Ensuring areas are safe and secure.
• Answering guest questions and responding to requests.
• Delivering items to guest rooms (e.g., extra towels, toiletries)
• Providing a friendly and professional demeanor when interacting with guests.
• Assisting housekeeping staff with tasks like moving furniture or setting up meeting rooms.
• Maintaining housekeeping carts and stocking supplies.
• Collecting and disposing of trash and recyclables.
• Perform any other job-related duties as assigned.

Qualifications:

• Flexible scheduling with availability to work varying shifts.
• Availability to work weekends.
• Effective verbal and written communication skills.
• Be able to work in a standing position for long periods of time.
• Be physically fit and able to push and/or pull items weighing up to 50 pounds.
• Excellent customer service skills.
• Ability to work independently and as part of a team.
• Self-starting personality with a positive attitude.
• Always maintain a professional appearance and manner.