Houseman - $16/hr

Crowne Plaza Suffern-Mahwah; Village of Suffern (NY); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Competitive Salary Daily Pay!

Team Member Hotel Discount Program

Uniforms Provided for most positions

Benefits - Health, Dental, Vision,Life

Paid PTO

401k with employer match

Food and Beverage Discounts

Tuition Reimbursement

Job summary

Valor is hiring a Houseman in Suffern, NY. The role involves cleaning and maintaining corridors and public areas, following safety rules, and assisting housekeeping staff to ensure guest satisfaction.

No formal experience is required; a high school diploma is acceptable. Expect to move supplies, assist guests, and contribute to a clean, safe hotel environment with benefits and team discounts.

Qualifications

• High school diploma or equivalent experience.
• No formal experience required for the position.
• Able to push carts and lift up to 50 lbs while performing duties.
• Communicate information and hotel services clearly to guests and staff.

Responsibilities

• Walk floors at shift start and end, remove items and trash, report issues.
• Clean public areas following safety and security procedures.
• Move soiled linen and trash to the proper locations.
• Assist section housekeepers with supplies and linens as needed.
• Fulfill guest requests and resolve complaints to ensure satisfaction.
• Report missing articles or damages to the Supervisor.
• Return items to Lost and Found and log appropriately.
• Secure equipment, keys and supplies at all times.
• Perform other duties as assigned by management.
• Maintain a friendly, cheerful, and courteous demeanor.

Skills

Communication

Safety procedures

Education

High school diploma or equivalent

Job description

COMPANY OVERVIEW

At Valor, we are passionate Hotelitarians—driven, detail-obsessed professionals who go beyond service to deliver true hospitality. With a global perspective and a commitment to thoughtful hospitality and sustainable dining, we bring enthusiasm, creativity, and local flair to every property we support. We seek individuals who value relationships, embrace high standards, and create meaningful experiences for guests, teams, and owners alike. If you’re someone who notices the little things and strives to make a lasting impact, you’ll thrive here. Please visit http://www.valorhospitality.com to learn more about our existing hotels, other exciting job opportunities and our company.

Houseman - $16/hr

POSITION PROFILE Clean and maintain all corridors and public areas in accordance with all housekeeping procedures and standards. Uphold all safety and security rules and regulations to ensure guest satisfaction.

ESSENTIAL RESPONSIBILTIES

• Walk all assigned floors at beginning and end of shift; remove newspapers and service trays, empty receptacles, remove trash and/or linens and note any areas that need immediate cleaning.
• Clean all public areas in the prescribed manner while following safety and security procedures and regulations to include but not limited to: hallways, elevators, service and vending areas, stairwells, etc.
• Remove soiled linen, terry and trash from the service areas and take to the appropriate locations in the prescribed manner.
• Aid section housekeepers as needed I.e. bed boards, roll-aways, additional linen, etc.
• Fulfill guest requests and handle guest problems/complaints as they may arise to achieve customer satisfaction.
• Report any missing articles, damages or mechanical problems to the Supervisor.
• Turn in all articles left in guest rooms to the Supervisor to log in Lost and Found.
• Secure and maintain custody of equipment, keys and supplies at all times to protect and preserve hotel property.
• Perform other duties as assigned, requested or deemed necessary by management.
• Maintains a friendly, cheerful and courteous demeanor always.

REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES

• High school diploma or equivalent experience.
• No formal experience required for the position.
• Constantly pushing loaded supply cart from room to room, carrying tote tray with replacement amenities from department to assigned floor, arranging drapery and replacement linen, carrying dirty linen to laundry chute, operating vacuum.
• Communicate information, respond to question, and provide directions and hotel services to guests, vendors, staff member and management.

PHYSICAL DEMANDS

Physical stamina to stand, walk, bend,and lift objects weighing up to 50 lbs Be able to push and pull carts Good vision for detailed inspection Manual dexterity for handling equipment and machinery in a hot, humid, and noisy environment where chemicals are.

BENEFITS PACKAGE

• Competitive Salary Daily Pay!
• Team Member Hotel Discount Program
• Uniforms Provided for most positions
• Benefits - Health, Dental, Vision, Life Insurance, and other supplemental options
• Paid PTO
• 401k with employer match
• Food and Beverage Discounts
• Tuition Reimbursement

We are a global hospitality management company who partner with internationally renowned brands to deliver the full commercial potential of our hotels. Here in the US, we operate 25 properties and have ambitious development and growth plans. Our mission to go beyond hospitality by creating memorable experiences and lasting connections with our guests. It's our uncomprising passion for outstanding service that makes us who we are. At the core of this philosophy is our people. Our culture runs on passion, enthusiasm and fun. We love what we do! We set the bar high and we are relentless in our pursuit to re-define hospitality.