Houseman

Wyndham Hotels & Resorts; Woodbridge (VA); On-site; USD 10,000 - 60,000; Full time

Job summary

A leading hospitality company seeks a Room Attendant for its Courtyard Potomac Mills location in Woodbridge, VA. The role involves maintaining cleanliness of guestrooms and providing excellent service to guests. Ideal candidates will possess a high school diploma and effective communication skills.

Qualifications

• High School diploma or equivalent preferred.
• Ability to lift up to 50 pounds occasionally.
• Capability to stand throughout the shift.

Responsibilities

• Thoroughly clean guestrooms according to standards.
• Complete all pre-cleaning duties for housekeeping.
• Ensure overall guest satisfaction.

Skills

Effective verbal communication

Verbal communication

Physical stamina

Attention to detail

Education

High School diploma or equivalent

Job description

Compensation Type: Hourly

About Highgate Hotels

Highgate is a premier real estate investment and hospitality management company, widely recognized as an industry innovator. The company is a dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco, and Honolulu, with a growing presence in Europe, Latin America, and the Caribbean. Highgate's portfolio exceeds $20 billion in assets and generates over $5 billion in revenue. The company offers expert guidance throughout all stages of the hospitality property cycle, from planning and development to recapitalization or sale. Highgate also develops bespoke hotel brands and utilizes industry-leading revenue management tools to optimize performance and asset value. The executive team comprises some of the most experienced leaders in hotel management, making Highgate a trusted partner for top ownership groups and major hotel brands. The company's corporate offices are located in London, New York, Dallas, and Seattle.

Location

Courtyard Potomac Mills

14300 Crossing Place, Woodbridge, VA 22192

Overview

The Room Attendant is responsible for maintaining clean and attractive guestrooms while providing attentive, courteous, and efficient service to all guests.

Responsibilities

1. Thoroughly clean guestrooms according to standards.
2. Complete all pre-cleaning duties, including but not limited to, guest supplies, cleaning supplies, and linen for housekeeping cart setup.
3. Remove all trash and dirty linen from guestrooms and hallways.
4. Keep hallways, public areas, and closets clean, neat, and vacuumed.
5. Restock housekeeping cleaning carts for the next day.
6. Replenish chemical bottles.
7. Report missing items from rooms (e.g., irons, hair dryers) to Housekeeping Supervisor/Manager.
8. Report maintenance issues immediately to Housekeeping Supervisor/Manager.
9. Handle Lost and Found items according to standards.
10. Ensure overall guest satisfaction.

Qualifications

1. High School diploma or equivalent, and/or hotel or related field experience preferred.
2. Ability to exert up to 50 pounds of force occasionally and 20 pounds frequently or constantly to lift, carry, push, or pull objects.
3. Ability to stand throughout the entire shift.
4. Effective verbal and written communication skills to interact with employees and guests in a friendly, courteous, and service-oriented manner.