Houseman

Crowne Plaza Knoxville; Knoxville (TN); On-site; USD 10,000 - 60,000; Full time

Job summary

A leading hotel in Knoxville is seeking a motivated houseperson to enhance guest experiences. The ideal candidate will provide exceptional service, maintain cleanliness, and assist with room deliveries. Previous experience and a commitment to guest satisfaction are preferred. Join our team and contribute to a memorable hotel stay!

Qualifications

• One or more years of experience in a houseperson or housekeeping role.
• Strong commitment to excellent customer service.
• Solid work ethic.

Responsibilities

• Keep hotel guestroom floors clean and assist housekeepers.
• Deliver guest-requested items such as rollaway beds and cribs.
• Ensure housekeeping closets are stocked.

Skills

Customer Service

Organizational Skills

Time Management

Communication

Job description

We're looking for a houseperson with excellent people skills who is motivated and attentive to provide our guests with a memorable experience at our hotel. We need a multi-talented individual who can perform a variety of tasks. Responsibilities include keeping hotel guestroom floors clean, assisting housekeepers with dropping linen, and ensuring housekeeping closets are stocked. You will also make deliveries to guest rooms for guest-requested items such as amenities, rollaway beds, cribs, bedding, and complete any special projects as directed by housekeeping managers. Our ideal candidate has one or more years of previous experience in a houseperson or housekeeping role, and a strong commitment to excellent customer service. If this sounds like an exciting opportunity, please apply now! Responsibilities: • Bring requested supplies, such as rollaway beds, cribs, and blankets, to guest rooms • Retrieve clean linens from housekeeping storage facilities and distribute them to each floor • Ensure the highest level of customer service by anticipating and responding quickly to visitors' requests • Walk all assigned floors at beginning of the shift and collect trash, soiled linen, and other items per management requests Qualifications: • Must have a strong focus on putting the guest first with exceptional customer service experience • Solid work ethic and excellent organizational, time management, and communication skills Compensation: $15 per hour

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