Houseman

Resort Travel & Xchange; Florida; On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) match

Life insurance

Short term disability

Job summary

Coconut Palms Resort 2 in New Smyrna Beach, FL is seeking a full-time Houseman to support the rooms division and maintain cleanliness in indoor and outdoor public areas. The role interfaces with guests to promote a positive impression of the property.

Responsibilities include daily assignments, litter removal, cleaning of public spaces, laundry areas, floors, and restocking supplies; coordination with front desk and housekeeping; and completing a daily checklist to ensure smooth operations.

Qualifications

• High School Diploma or equivalent required.
• Housekeeping experience preferred, but not required.
• Bilingual/Spanish speaking preferred.

Responsibilities

• Performs daily assignments and projects set by the department supervisor or Resort Management.
• Maintains outdoor seating areas, pool deck, and public restrooms clean and sanitary.
• Cleans offices, lobby, public restrooms, corridors, elevators and stairways.
• Replenishes amenities and supplies in storerooms and admin areas as needed.
• Completes an approved daily checklist and communicates status to supervisor.

Skills

Detail oriented

Energetic

Customer oriented

Education

High School Diploma or equivalent

Job description

Coconut Palms Resort 2 is now hiring for a full-time Houseman at our location in New Smyrna Beach, FL! Coconut Palms 2 is managed by LaTour Hotels and Resorts (LHR) and offers an abundant benefits plan including medical, dental, vision, life insurance and short term disability, ancillary benefits, travel perks, 401(k) with company match, and more! LHR contributes to an ESOP and is an EOE.POSITION SUMMARYThe Houseman provides support to rooms division while maintaining the cleanliness and sanitization of all inside and assigned outdoor public areas of the property and interacts with guests in a manner that promotes a positive impression of the staff and property. This position creates a comfortable and clean guest environment, which contributes to guest satisfaction and the success of the resort. This position is vital to guest satisfaction by supporting the rooms division and maintaining an overall pleasant appearance for our guests.ESSENTIAL FUNCTIONSThe Houseman:Performs daily assignments and projects set by the department supervisor or Resort ManagementPicks up and disposes of litter and bagged guest room trash daily throughout the propertyMaintains all trash receptacles and recycling bins, both inside and outside throughout the property.Maintains the cleanliness of all outdoor seating areas, grills, pool deck, etc.Maintains and cleans offices, lobby, public restrooms, corridors, elevators, and stairways.Maintains, cleans, and sanitizes common area laundry room and main laundry room.Keeps common area bathrooms stocked with fresh guest towels and removes used towels to be laundered.Vacuums, sweeps, mops and polishes floors using equipment provided.Cleans carpet, upholstered furniture and window coverings in common areas and guest rooms as directed.Washes walls, ceilings, windows, door panels, and woodwork in all public areas.Assists room attendants in preparing, lifting, carrying, stocking, etc. work carts or guest rooms appropriate inventory.Responsible for sanitization of resort staff areas and common areas.Replenishes storerooms and admin areas with amenities, paper products, supplies, linens, and terry as needed to ensure adequate stock is always available.Inspects common areas for repairs and reports needs to his/her supervisor accordingly.Communicates often with Supervisor, front desk, and housekeeping staff on the status of rooms, laundry, inventory, cleaning needs and maintenance needs.Completes an approved checklist to submit to his/her supervisor at the end of each workday.OTHER FUNCTIONSThe Houseman may also:Serve as a room attendant to replenish guest rooms with amenities, supplies, linens, and terry in accordance property our standards.Pre-treat, washes, dries and fold all laundry consistent with property standards.Perform other duties as needed to ensure smooth property operations, cleanliness and sanitization.Work on projects with other departments on property as deemed by the General ManagerPOSITION QUALIFICATIONS/REQUIREMENTSEducation/CredentialsHigh School Diploma or equivalentExperienceHousekeeping experience is preferred, but not required.LHR’s Core CompetenciesAccountability: Ability to accept responsibility and account for his/her actions.Adaptability: Ability to adapt to change in the workplace.Customer oriented: Ability to take care of the customers’ needs while following company procedures.Enthusiastic: Ability to bring energy to the performance of a task.Ethical: Ability to demonstrate conduct conforming to a set of values and accepted standards.Honesty/Integrity: Ability to be truthful and be seen as credible in the workplace.Interpersonal: Ability to get along well with a variety of personalities and individuals.Responsible: Ability to be held accountable or answerable for one’s conduct.Safety awareness: Ability to identify and correct conditions that affect employee safety.Tolerance: Ability to work successfully with a variety of people without making judgments.Knowledge & SkillsAccuracy: Ability to perform cleaning duties accurately and thoroughly.Oral Communication: Ability to communicate effectively with others using the spoken English word.Detail Oriented: Ability to pay attention to the minute details of every task.Energy: Possesses the ability to work at a sustained pace and produces Quality work.Organization: Possesses the trait of being organized or following a systematic method of performing each task.Other RequirementsBilingual/Spanish SpeakingPHYSICAL REQUIREMENTSN (Not Applicable)Activity is not applicable to this occupation.O (Occasionally)Occupation requires this activity up to 33% of the time (0 - 2.5+ hrs/day)F (Frequently)Occupation requires this activity from 33% - 66% of the time (2.5 - 5.5+ hrs/day)C (Constantly)Occupation requires this activity more than 66% of the time (5.5+ hrs/day)Physical DemandsLift/CarryStandCWalkCSitOHandling / FingeringOReach OutwardCReach Above ShoulderCClimbOCrawlOSquat or KneelCBendC10 lbs. or lessC11-20 lbs.C21-50 lbs.O51-100 lbsOOver 100 lbsNPush/Pull12 lbs or lessC13-25 lbsC26-40 lbsO41-100 lbsOWORK ENVIRONMENTThe Houseman works inside and outside in different weather conditions, which vary across locations. This position requires the regular use of hand tools and mechanical equipment that produces a loud noise. Hours include some weekends and holidays.