Housekeping | Guest Room Attendant

Omni Hotels & Resorts; Port Everglades (FL); On-site; USD 32,000 - 42,000; Full time

Job summary

Omni Fort Lauderdale Hotel seeks a dedicated Room Attendant to service and clean guest rooms to Omni standards in a fast-paced environment.

You will respond to guest requests, maintain supplies, and ensure safety while working on-site. This full-time role requires weekend/holiday availability and offers advancement opportunities within Omni Hotels & Resorts.

Qualifications

• Maintain a 4-Diamond level of service.
• Collaborate with management on special projects.
• Attention to detail in all cleaning tasks.
• Maintain a professional appearance, attitude and performance.
• Be able to work a variety of shifts, including weekends and holidays.

Responsibilities

• Respond to guest requests promptly and courteously.
• Clean and service assigned guest rooms per Omni standards.
• Keep the supply cart neat and organized at all times.
• Ensure the cart and hallway areas are safe and clean.
• Report maintenance issues in rooms immediately.
• Follow Lost and Found procedures to return items.
• Punch in/out of the system for room status and activity.

Skills

4-Diamond service

Professional appearance

Attention to detail

Flexible shifts

Tools

Phone

Radio

Cart

Vacuum

Mop

Broom

Duster

Chemicals

Job description

Omni Fort Lauderdale Hotel

The Omni Ft. Lauderdale Hotel is a 29-story hotel, located at 1950 Eisenhower Blvd, and connected directly to the Broward County Convention. The property offers 801 guest rooms and suites, multiple restaurants, a vibrant rooftop bar, a sprawling pool, spa, and fitness center. The hotel has over 120,000 square feet of indoor and outdoor meeting and event space, including a grand ballroom, junior ballroom, 25 breakout rooms and pre-function meeting space with waterfront views.

JOB PURPOSE

To service and clean vacant or occupied guest rooms in accordance with Omni standards.

ESSENTIAL JOB FUNCTIONS

• Respond to all guest requests appropriately.
• Complete 15 credit assignments within your 8 hours scheduled shift.
• Keep the supply cart neat and organized at all times.
• Supply cart is kept outside in front of the guest door in which you are servicing.
• Attendant sign must be placed outside of the guest door while room is being serviced.
• Door stoppers must be used whenever guest door is open.
• Check all equipment prior to and after its use to ensure that it is in good working order.
• Report any maintenance issues in the guest rooms immediately.
• Remove room service tables and trays from guest room and floors.
• Remove dirty linen and dispose in the designated area.
• Abide by the Lost and Found procedures to ensure safe return of guest belongings
• All guest rooms must be punched into the phone before and after cleaning.
• Maintain guest hallways neat and free of linen and garbage at all times.
• Knowledge of hotels facilities and events.
• All VIP rooms take priority and should be cleaned first.
• To ensure hotel, guest and associates are maintained in a safe and secure environment.
• Complete all projects that are issued by the housekeeping leadership team.

QUALIFICATIONS

• Able to maintain a 4-Diamond level of service.
• Able to work with Management on special projects.
• Attention to detail.
• Maintain a professional business appearance, attitude, and performance.
• Must be able to work a variety of shifts, including weekends and holidays.

ENVIRONMENT & POSITION ANALYSIS

• Move, bend, lift, carry, push, pull, and place objects weighing up to 50 pounds without assistance.
• Stand or walk for an extended period or for an entire work shift.
• Requires repetitive motion of arms, hands, and back.

TOOLS & EQUIPMENT

• Phone
• push to talk radio
• cart
• vacuum
• mop and broom
• duster and chemicals.

Omni Hotels & Resorts is an equal opportunity/AA/Disability/Veteran employer. The EEO is the Law poster is available using the following link: EEOC is the Law Poster.

Omni Hotels & Resorts does not discriminate on the basis of any protected category with respect to the payment of wages.