Housekeeping Turndown Attendant

Four Seasons Hotels and Resorts; Boston (MA); On-site; USD 35,000 - 45,000; Full time

Job summary

Join Four Seasons Hotel One Dalton Street Boston as a Turndown Attendant and contribute to delivering exceptional guest experiences. Enjoy a role that combines attention to detail with a passion for hospitality in a luxurious setting. This position requires physical mobility and a willingness to learn within a supportive team environment.

Benefits

401(k) Retirement Matching Plan

Employee Travel program

Highly competitive salaries

In-house training workshop

Paid Sick Time Off

Complimentary Employee Meals

Qualifications

• Knowledge of housekeeping required.
• Physical ability to lift, walk, bend, and move objects up to 50 lbs.
• Must speak, write, and read English.

Responsibilities

• Cleans and refreshes guest rooms for a comfortable evening environment.
• Restocks used amenities and removes Room Service trays.
• Performs full Room Attendant duties when needed.

Skills

Attention to Detail

Good Communication Skills

Positive Attitude

Physical Mobility

Job description

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

The city's newest skyscraper located in the heart of the back bay. A cutting-edge 61-storey skyscraper in the heart of Back Bay, Four Seasons Hotel One Dalton Street, Boston is vibrant, modern and stylish. Stay with us to experience a new kind of urban chic, complete with a stunning Wellness Floor and the world-renowned Japanese izakaya-inspired restaurant, Zuma.

Located in the heart of the Back Bay, Four Seasons Hotel One Dalton Street, Boston’s glass skyscraper soars above the city as the third tallest building in Boston. The Hotel’s 215 spacious guest rooms and suites feature floor-to-ceiling windows with views across the city. Other amenities include The Wellness Floor, a five-star urban spa destination; chic restaurants including brunch hotspot One+One; Trifecta, the stunning restaurant and cocktail lounge featuring Boston’s best cocktails and delicious New England fare; and more than 10,000 square feet of dedicated meeting and event space. One Dalton is also home to 160 beautifully designed private residences that boasts unobstructed views of the city, Charles River, Boston Harbor and out to the Berkshire Mountains and shores of Cape Cod.

The Opportunity:

Looking for an exciting opportunity to join a world-class team and work in one of Boston's most luxurious hotels? Look no further than the Four Seasons Hotel One Dalton Street Boston!

We are seeking individuals who are passionate about hospitality and possess a keen attention to detail to join our Housekeeping team as a Turndown Attendant!

Essential function of the job:

• Provides a comfortable evening environment in Guest Rooms by cleaning and refreshing the room in the early evening and preparing the room for the guest to sleep in.
• Has a set number of occupied rooms to clean during a shift. Removes used towels and replaces them with clean ones from the Linen Closet.Wipes down any wet services in the bathroom. Folds any clothing left in room and places it in appropriate spot.Removes Room Service trays, dishes and carts to service landings. Closes drapes, reduces lighting, turn music on softly and prepares bed.
• Restocks used amenities such as shampoo, lotions, cotton balls, stationery and pens.
• Prepares unoccupied rooms for turndown for arriving guests.
• Performs full Room Attendant duties in occupied rooms and late check-out rooms when needed.

Preferred Qualifications and Skills:

We are looking for individuals who have a knowledge of housekeeping with good communication skills. Applicants are required to have physical mobility as lifting, walking, bending and moving objects up to 50 lbs. Speaking, writing and reading English is required. Positive attitude and willing to learn is must. This position requires an applicant with a flexible schedule and the ability to work all shifts, weekends and holidays.

Visa Requirements:

Visa sponsorship is not available. Must already be legally permitted to work in the United States. Applicants without valid work authorization for the United States will not be considered.

Some Benefits Four Season Employees enjoy:

• 401(k) Retirement Matching Plan
• Ability to experience our hotels as a guest through the Employee Travel program
• Highly competitive salaries and incentives
• In-house training workshop for all employees.
• Paid Sick Time Off
• Complimentary Employee Meals
• And much more!

Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - https://eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf Under Massachusetts law, an employer may not require or demand, as a condition of employment, prospective employment or continued employment, that an individual submit to or take a lie detector or similar test. An employer who violates this law shall be subject to criminal penalties and civil liability.