Housekeeping Team Leader Where: Ashford Contracted hours: Job type: Fixed Term Pay: £12.50, Per[...]

PGL Travel Ltd; Kent (WA); On-site; GBP 26,000; Full time

Job summary

Join a leading adventure center as a Housekeeping Team Leader at Grosvenor Hall in Kent. You will lead a team to create a comfortable environment for young guests as they embark on thrilling outdoor adventures. Your role is essential in ensuring cleanliness and safety, fulfilling our core values of inclusivity and respect. With training opportunities and access to wellbeing programs, this is a chance to thrive in a supportive environment.

Benefits

FREE meals and subsidised accommodation for colleagues

24/7 access to a Wellbeing Hub

Financial wellbeing platform access

Training and mentoring programmes

Exclusive perks at high street retailers

Qualifications

• 3+ months experience within a housekeeping role required.
• Leadership experience is a bonus but not essential.
• Core values include FUN, SAFETY, QUALITY, INCLUSIVITY, TEAMWORK, RESPECT.

Responsibilities

• Lead a team of Housekeeping Assistants.
• Ensure guest and communal areas are welcoming.
• Resolve any issues affecting guest experiences.

Skills

Interpersonal skills

Leadership ability

Problem-solving

Education

Recognizable qualification in Health & Safety

Job description

Do you believe in the power of adventure?

• Grosvenor Hall Activity Centre
  
• Based in Ashford, Kent
  
• £12.50 per hour, 40 hours per week
• Fixed Term Contract until 02/11/25

Grosvenor Hall is a stunning residential activity centre conveniently located in Ashford, Kent. This buzzing centre provides thrilling residential adventure camps for children – helping them to achieve the ‘impossible’ and providing extraordinary experiences in the great outdoors.

Play your part in Grosvenor Hall’s exciting journey. In January this year, Grosvenor Hall was acquired by PGL Beyond and we’re already busy welcoming guests and making improvements, ahead of its relaunch as a new PGL centre in 2026. This is your chance to be part of Grosvenor Hall’s exciting transformation.

Make a difference as a Housekeeping Team Leader

Many children are nervous about staying away from home. We take pride in making our young explorers as welcome as possible with a comfortable & clean environment. A great night’s sleep in a freshly made bed will leave them raring for a new day of adventure!

Reporting to the Housekeeping Manager, you’ll be accountable for leading a team of Housekeeping Assistants to ensure all our guest & communal areas look and feel warm and welcoming, creating fantastic first impressions and making our visitors feel at home.

Is this you?

You’ll need great interpersonal skills to assist and engage with our guests, leadership ability to inspire and lead your team, and confidence and problem-solving talent to resolve any issues that stand in the way of delivering excellent guest experiences.

We’re looking for individuals with 3+ months experience within a housekeeping role and a recognisable qualification in Health & Safety. Experience of supervising a team is a bonus, but not essential for this position.

Above all, it’s our core values of FUN, SAFETY, QUALITY, INCLUSIVITY, TEAMWORK and RESPECT that unite us. If you share these values, then we’d love to hear from you.

A place to thrive

No matter your background, ethnicity, age, neurodivergence or anything else … this is a place to be yourself, have fun, make lifelong friends and celebrate what makes you brilliantly unique.

Putting our people first

• FREE meals and subsidised accommodation for colleagues who live on centre
  
• 24/7 access to a Wellbeing Hub alongside our Employee Assistance Program
  
• Access to a financial wellbeing platform for financial support if you need it
  
• Training and mentoring programme, career pathways, aided development and qualifications in future seasons
  
• Access to savings and exclusive perks at 100s of high street retailers

PGL is part of PGL Beyond, a group of innovative companies transforming the world of adventure through enriching experiences and breakthroughs.

For a full Job Description and Personal Specification please clickhere

For any enquiries specific to this role please email [e-mail]

We hire the best talent and value a diverse, inclusive team; so, we are dedicated to ensuring our application process is accessible to everyone and are happy to provide helpful adjustments to make it easier to complete. Simply email or call us with detail around the adjustments you need. However, our top priority is the safety of the guests on our centres. Therefore, all employees must undergo an Enhanced criminal records check (known as DBS or PVG), which we pay for. You will need to provide a 5-year address history and ID (such as passport/birth certificate). Convictions related to violence, drugs, or safeguarding may affect your application. Not all convictions will disqualify you, as we assess each case individually.