Housekeeping Team Leader - Day Shift

James Madison University; Harrisonburg (VA); On-site; USD 29,000 - 35,000; Full time

Benefits offered by this job

Paid holidays

Health insurance

Retirement benefits

Well-being program

Tuition waiver

Job summary

James Madison University is seeking a Housekeeping Team Leader for the day shift in Facilities Management. This full-time role leads a small crew of housekeepers, coordinates daily tasks, and ensures adherence to safety and university policies. The position routinely covers weekdays with overtime for events, and may adjust in summer.

A strong work ethic and customer-service mindset are essential. Responsibilities include supervising cleaning, ordering supplies, and maintaining clean, safe spaces

Qualifications

• Ability to stand for extended periods and perform physically demanding job duties.
• Experience performing a variety of housekeeping tasks.
• Ability to work with industrial-strength chemicals and equipment including buffers, scrubbers, and waxers.
• Ability to clean up materials containing bloodborne pathogens.
• Ability to lead a small crew, work with different types of people, and manage time to keep to an assigned schedule.
• The successful candidate must also have knowledge of cleaning techniques and an understanding of basic customer service concepts.
• Ability to demonstrate basic proficiency in English.

Responsibilities

• Provide leadership and assistance to a small group of housekeepers during their daily activities and when performing special cleaning projects.
• Prepare work orders and requisitions for cleaning supplies and equipment.
• Perform regular and special cleaning of assigned areas.
• Understand and practice all university safety procedures and actively participating in the university's trash/recycling program.

Skills

Team leadership

English basics

Safety procedures

Housekeeping experience

Customer service

Physical stamina

Tools

Buffers

Scrubbers

Waxers

Job description

Working Title: Housekeeping Team Leader - Day Shift

State Role Title: Housekeeping and/or Apparel Worker II

Position Type: Full-time Staff (Classified)

Position Status: Full-Time

FLSA Status: Non-Exempt: Eligible for Overtime

College/Division: Business Services

Department: 300132 - Housekeeping AUX

Pay Band: 2

Pay Rate: Minimum Starting

Specify Range or Amount: $31,912

Is this a JMU only position? No

Is this a grant-funded position? No

Is this a Conflict of Interest designated position? No

Beginning Review Date: 10/7/2026

About JMU:

At James Madison University (JMU), we're more than just a publicly funded institution - we're a vibrant, welcoming community located on a stunning campus where innovation, collaboration, and personal growth thrive. Our mission is to prepare students for a bright future, and we believe that starts with supporting the people who make it all possible: our employees.

Why Work at JMU?

We offer a comprehensive benefits package designed to support your professional journey and personal wellbeing:

• Generous Leave: Enjoy paid vacation, sick leave, parental leave, community service leave, and 19 paid holidays annually.
• Comprehensive Health Coverage: Access high-quality health insurance options that fit your needs.
• Retirement Options: Plan for your future with retirement benefits through the Virginia Retirement System.
• Employee Well-Being: Our Balanced Dukes program promotes wellness and work-life integration through resources, events, and support.
• Tuition Waiver Program: Advance your education with our tuition waiver program for undergraduate and graduate courses taken at JMU.

At JMU, we believe in Being the Change - and that starts with creating an environment where you can grow, contribute meaningfully, and feel supported every step of the way.

Discover what makes JMU a great place to work: bit.ly/JMUEmployment

General Information:

James Madison University's Facilities Management is accepting applications for a Housekeeping Team Leader for the day shift. This is regularly a weekday position, plus overtime as required to cover special events and some rotating on-call responsibilities. These hours may vary in the summer due to the summer modified schedule.

Duties and Responsibilities:

• Provide leadership and assistance to a small group of housekeepers during their daily activities and when performing special cleaning projects.
• Prepare work orders and requisitions for cleaning supplies and equipment.
• Perform regular and special cleaning of assigned areas.
• Understand and practice all university safety procedures and actively participating in the university's trash/recycling program.

Qualifications:

Required:

• Ability to stand for extended periods of time and perform physically demanding job duties with or without an accommodation.
• Experience performing a variety of housekeeping tasks.
• Ability to work with industrial-strength chemicals and equipment including buffers, scrubbers, and waxers.
• Ability to clean up materials containing bloodborne pathogens.
• Ability to lead a small crew, work with different types of people, and manage time in order to keep to an assigned schedule.
• The successful candidate must also have knowledge of cleaning techniques and an understanding of basic customer service concepts.
• Ability to demonstrate basic proficiency in English.

Additional Considerations:

• Applicants with a valid driver's license.

Conditions of Employment:

Employment is contingent upon the successful completion of a criminal background check.

E-Verify Notice: After accepting employment, new hires are required to complete an I-9 form and present documentation of their identity and eligibility to work in the United States. James Madison University uses the E-Verify system to confirm identity and work authorization.

EEO Statement:

James Madison University is committed to creating and supporting a diverse and inclusive work and educational community that is free of all forms of discrimination. This institution does not tolerate discrimination or harassment on the basis of age, color, disability, gender identity or expression, genetic information, national origin, parental status, political affiliation, race, religion, sex, sexual orientation or veteran status.

We promote access, inclusion and diversity for all students, faculty, staff, constituents and programs, believing that these qualities are foundational components of an outstanding education in keeping with our mission. The university is interested in candidates whose experience and qualifications support an ongoing commitment to this core quality.

Anyone having questions concerning discrimination should contact the Office for Equal Opportunity: [phone].

Reasonable Accommodation:

If you are an individual with a disability and need assistance searching or applying for jobs please contact us at [phone] or [e-mail]. You may also visit the JMU Human Resource Office, located at 752 Ott Street, Harrisonburg, VA 22807 and we will be happy to assist you.