Housekeeping Team Leader - Alila SCBD Jakarta

Hyatt Hotels Corporation; Park City (UT); On-site; USD 45,000 - 60,000; Full time

Job summary

Hyatt Hotels Corporation is seeking a Housekeeping Team Leader for its Alila SCBD Jakarta location. This role involves supervising housekeeping staff, ensuring guest satisfaction through quality inspections, and maintaining high service standards. Ideal candidates will have a hospitality background and strong leadership skills, contributing to a vibrant and modern hotel experience.

Qualifications

• Previous experience in a similar role at a 5-star hotel.
• Proficient in written and spoken English and Indonesian.
• Self-motivated, outgoing, and team-oriented.

Responsibilities

• Inspect guest rooms and common areas for cleanliness.
• Counsel employees and resolve guest complaints.
• Handle general office duties within the Housekeeping department.

Skills

Communication

Leadership

Interpersonal Skills

Attention to Detail

Education

Hospitality Major

Tools

Microsoft Office

Opera Fidelio

Job description

Summary

Alila SCBD Jakarta is a vibrant and modern retreat located in the heart of Jakarta's Financial District, offering a contemporary style and a wealth of dining and entertainment options. It provides convenient access to corporate offices, shopping, and entertainment facilities, making it an ideal location for both young urbanites and top executives.

As part of Hyatt Hotels, we prioritize caring and attentive service, aiming to provide our guests with efficient service and meaningful experiences.

Position Overview

The Housekeeping Team Leader is responsible for supervisory duties within the Housekeeping department. This includes inspecting guest rooms, counseling employees, resolving guest complaints, and handling general office duties. Excellent communication skills, basic computer skills, and prior supervisory experience are preferred.

Qualifications

The ideal candidate will meet the following criteria:

• Indonesian citizen, preferably graduated from a Hospitality major
• Previous experience in a similar role at a 5-star hotel
• Proficient in Microsoft Office and Opera Fidelio
• Self-motivated, outgoing, and team-oriented
• Strong leadership skills, excellent communication, interpersonal skills, and keen attention to detail
• Proficiency in written and spoken English and Indonesian