Housekeeping Support Specialist

Margaritaville Resort Gatlinburg; Gatlinburg (TN); On-site; USD 28,000 - 36,000; Full time

Job summary

Margaritaville Resort Gatlinburg is seeking a House Person to support the housekeeping department, ensuring guests have a clean and welcoming environment. You will respond promptly to requests, assist with supplies, and help keep guest rooms and public areas in top condition.

The role requires physical stamina, the ability to work days/nights/holidays, and effective communication in a multicultural setting. Join a team that values reliability and guest satisfaction.

Qualifications

• Willing to work days, nights, holidays and weekends.
• Knowledge of cleaning and sanitation products, techniques and methods.
• Friendly, outgoing personality and professional appearance.
• Physical stamina and mobility including ability to reach, kneel and bend with ability to lift, push, and pull.
• Strong verbal communication skills in a multi-cultural environment.
• Ability to work independently with little or no supervision.

Responsibilities

• Cleans rugs, carpets and upholstered furniture using a vacuum cleaner, broom and carpet shampoo machine.
• Cleans rooms, hallways and restrooms.
• Washes walls and ceiling, moves furniture and turns mattress.
• Sweeps, mops, scrubs, waxes and polishes floor.
• Dusts and polishes metalwork.
• Collects soiled linen for laundering.
• Assist Room Attendants in maintaining housekeeping carts linen and supplies.
• Removes trash collected by room attendants.
• Walk all assigned floors at beginning and end of shift to collect trash, and soiled linen.
• Pickup clean linen and refill the par stock of linen on each floor pantry.
• Deliver towels, cribs, cots and other items to the guest rooms on requests.
• Perform duties of room attendant when necessary.
• Help the room attendants with the heavy lifting when deep cleaning rooms.
• Clean all public areas in the prescribed manner while following department SOPs.
• Remove soiled linen and trash from pool side and service areas.
• Assist room attendants with placing bed boards, roll-ways beds, extra bed, etc.
• Report missing/found articles, damage or merchandise problems to housekeeping supervisors.
• Always respond in a friendly, helpful manner to guests and colleagues.
• Take up tasks assigned by supervisors as needed.
• Report to work in required uniform per Hotels Dress Code Policy.
• Must be able to work independently and as a team player.

Skills

Cleaning

Team player

Verbal communication

Job description

Margaritaville Resort Gatlinburg is seeking a House Person to support the housekeeping department, ensuring guests have a clean and welcoming environment. You will respond promptly to requests, assist with supplies, and help keep guest rooms and public areas in top condition.

The role requires physical stamina, the ability to work days/nights/holidays, and effective communication in a multicultural setting. Join a team that values reliability and guest satisfaction.