Housekeeping Supervisor - Waldorf Astoria Monarch Beach Resort and Club

Hilton Worldwide, Inc.; Dana Point (CA); On-site; USD 10,000 - 60,000; Full time

Job summary

The Waldorf Astoria Monarch Beach Resort & Club seeks a Housekeeping Supervisor to lead its housekeeping team. This role includes supervising staff, ensuring cleanliness standards, and coordinating maintenance tasks. Join a prestigious resort dedicated to creating unforgettable guest experiences while enjoying competitive benefits and growth opportunities.

Benefits

Health coverage

Paid time off

Travel discounts

Educational opportunities

401K

Stock purchase plans

Career development

Qualifications

• Demonstration of Hilton’s core values: Hospitality, Integrity, Leadership, Teamwork.
• Key attributes include quality, productivity, and customer focus.

Responsibilities

• Lead, train, and supervise Room Attendants and Housepersons.
• Assess inventory and inspect rooms.
• Coordinate with Engineering for maintenance and repairs.

Skills

Customer Focus

Leadership

Teamwork

Integrity

Job description

Job Description - Housekeeping Supervisor - Waldorf Astoria Monarch Beach Resort and Club (HOT0BO29)

The Waldorf Astoria Monarch Beach Resort & Club, an award-winning Forbes 4-Star and AAA 5-Diamond property, is seeking a Housekeeping Supervisor to join our Housekeeping team.

Located in Dana Point, adjacent to Laguna Beach, the resort spans 175 acres atop a seaside bluff, featuring over 400 rooms, 115,000 sq ft of meeting space, and 8 dining outlets including restaurants, a beach club, lounge, marketplace, and in-room dining.

We aim to create unforgettable experiences for our guests, meaningful opportunities for our team members, and a positive community impact.

Shift: Various – availability on weekdays, weekends, and holidays required.

Pay Rate: $25.00 per hour, based on experience and location.

Responsibilities:

• Lead, train, and supervise Room Attendants and Housepersons to ensure cleanliness and quality standards.
• Assess inventory, assign cleaning tasks, and inspect rooms.
• Verify room status and report discrepancies.
• Monitor payroll, work schedules, lost and found, and inventory.
• Coordinate with Engineering/Property Operations for maintenance and repairs.
• Perform duties of Room Attendant and Houseperson as needed.
• Assist in performance evaluations.
• Respond promptly to guest requests.

Qualifications:

We value demonstration of Hilton’s core Values: Hospitality, Integrity, Leadership, Teamwork, Ownership, and a sense of urgency. Key attributes include quality, productivity, and customer focus.

Hilton, founded in 1919, is a leader in hospitality, committed to exceptional guest experiences and a supportive work environment with benefits such as health coverage, paid time off, travel discounts, educational opportunities, 401K, stock purchase plans, career development, and more.