Housekeeping Supervisor | The Windsor Suites Philadelphia | Modus by PM Hotel Group

PM Hotel Group; Philadelphia (Philadelphia County); On-site; USD 50,000 - 60,000; Full time

Job summary

Un hôtel renommé à Philadelphie cherche un Superviseur de Ménage pour diriger l'équipe chargée de maintenir des chambres impeccables. Le candidat idéal dispose d'une expérience en supervision et d'une passion pour le service client. Vous jouerez un rôle clé dans la création d'une ambiance accueillante pour les clients, tout en garantissant la qualité des services de ménage.

Benefits

Excellents salaires

Remises sur l'hébergement

Remises sur la nourriture et les boissons

Qualifications

• 1 à 3 ans d'expérience dans un rôle de supervision en ménage.
• Passion pour le service client et compétences interpersonnelles fortes.

Responsibilities

• Diriger l'équipe de ménage, assigner et revoir le travail.
• Inspecter et approuver la propreté des chambres et des espaces publics.
• Former le personnel selon les procédures opérationnelles standard.

Skills

Leadership

Service Client

Organisation

Education

High School Diploma or equivalent

Job description

Housekeeping Supervisor | The Windsor Suites Philadelphia | Modus by PM Hotel Group

Join to apply for the Housekeeping Supervisor | The Windsor Suites Philadelphia | Modus by PM Hotel Group role at PM Hotel Group

Housekeeping Supervisor | The Windsor Suites Philadelphia | Modus by PM Hotel Group

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Join to apply for the Housekeeping Supervisor | The Windsor Suites Philadelphia | Modus by PM Hotel Group role at PM Hotel Group

What You’ll Do:

For some, traveling is fun and sometimes for business; however, many travelers miss being home. Our Housekeeping team makes our hotels feel like home. The Housekeeping Supervisor is responsible for making sure the team is transforming each room into a tidy, cozy, haven. You will ensure that room attendants are equipped to deliver the perfect in-room experience for our guests and anticipate needs beyond the checklist.

What You’ll Do:

For some, traveling is fun and sometimes for business; however, many travelers miss being home. Our Housekeeping team makes our hotels feel like home. The Housekeeping Supervisor is responsible for making sure the team is transforming each room into a tidy, cozy, haven. You will ensure that room attendants are equipped to deliver the perfect in-room experience for our guests and anticipate needs beyond the checklist.

On a daily basis some tasks you will complete are:

• Serving as team leads for the entire housekeeping staff including assigning and reviewing work.
• Overseeing critical tasks such as keeping the staff on schedule, inspecting and approving public areas and guest rooms for cleanliness, overseeing laundry, ensuring timely turnover of checkout rooms and interacting with hotel guests in a polite and positive manner.
• Providing training and guidance for housekeeping staff on hotel Standard Operating Procedures and departmental standards.
• Keeping purchasing costs and labor expenses in check.
  
  
  

Where You’ve Been:

We’re looking for someone with at least one to three years of related experience and a High School diploma or equivalent. But most importantly you must be a people person. We will be looking to you to lead by example in an effort to create a positive team culture. If you don't have a passion for customer service, this isn’t the job for you.

When You’re Here:

This position is far from sedentary. Be prepared to move around because more than half of the time you will be standing/sitting, carrying/lifting up to 50 pounds, walking, bending/twisting, climbing stairs and more. You also must be able to accommodate varying schedules including nights, weekends and holidays. But wait, there’s a great upside: in exchange for your flexibility, we offer excellent pay, hotel discounts, F&B discounts and the opportunity to be part of an anything-but-standard growing hotel company.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Management and Manufacturing

• Industries

  Hospitality

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