Housekeeping Supervisor PM | Full Time

Omni Hotels & Resorts; Orlando (FL); On-site; USD 35,000 - 55,000; Full time

Job summary

An established industry player in hospitality seeks a dedicated Housekeeping Supervisor to uphold their 4-Diamond standards. This role involves overseeing the cleaning and servicing of guest accommodations, ensuring exceptional cleanliness and organization. Join a dynamic team where your attention to detail and ability to work in a fast-paced environment will contribute to creating memorable experiences for guests. With comprehensive training and a culture of respect and empowerment, this opportunity is perfect for those passionate about service excellence.

Qualifications

• Ability to maintain 4-Diamond level cleanliness standards.
• Strong attention to detail and sense of urgency.

Responsibilities

• Inspect the cleaning and servicing of guestrooms and hallways.
• Assign special projects as directed by the Director of Housekeeping.
• Ensure all guest room attendants have appropriate supplies.

Skills

Attention to Detail

Collaboration

Time Management

Ability to Work in Fast-Paced Environment

Job description

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About the Orlando Resort at Championsgate

The Omni Orlando Resort at ChampionsGate is surrounded by 36 holes of championship Orlando golf and 15 acres of recreation. This four-diamond resort is one of the nation's premier golf, meeting, and leisure retreats. Guests can enjoy walk-out golf, relax in our signature Mokara spa, dine in one of our five restaurants, or enjoy 15 acres of pools and recreation activities, including an 850-foot lazy river.

Work Environment

Omni Orlando’s associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude, and empowerment. If you are friendly, motivated, and passionate about serving others, Omni Orlando Resort at ChampionsGate may be your perfect match.

Job Description

To ensure that the cleaning and servicing of guestrooms, hallways, back of house, and landing meet Omni 4 Star / 4 Diamond standards.

Responsibilities

1. Inspect the cleaning and servicing of guestrooms.
2. Inspect the cleanliness of guest hallways.
3. Assign special projects as directed by the Director of Housekeeping.
4. Report any needed repairs or discrepancies of guest rooms.
5. Ensure all guest room attendants (GRAs) have appropriate supplies and linens.
6. Assist in cleaning guest rooms when necessary.
7. Assist in processing AM and PM room status reports.
8. Ensure that the GRA's linen cart is neat and well organized.
9. Ensure linen closets on guest room floors are fully stocked.
10. Maintain supply cage stock, keeping it neat and clean at all times.
11. Have all guest rooms punched in via phone after completion.
12. Ensure guest room doors are held open with a door stopper when needed.
13. Inspect VIP rooms promptly.
14. Prioritize check-out rooms for cleaning.
15. Maintain knowledge of hotel facilities and events.
16. Ensure a safe and secure environment for guests and associates.

Qualifications

1. Ability to maintain 4-Diamond level cleanliness standards.
2. Ability to collaborate with management on special projects.
3. Ability to set priorities for your section.
4. Strong attention to detail.
5. Sense of urgency.
6. Ability to work in a fast-paced environment.

Omni Hotels & Resorts is an equal opportunity employer - vets/disability. For more information, refer to the EEOC and OFCCP policies. For assistance in applying, contact [e-mail].

Additional Information

• Seniority level: Mid-Senior level
• Employment type: Full-time
• Job function: Management and Manufacturing
• Industries: Hospitality

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