Housekeeping Supervisor - New Springhill Suites

Gabriel Group; Chesterfield (MO); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Hotel discounts

Career growth opportunities

Medical benefits

Job summary

Midas Hospitality is seeking an Assistant Executive Housekeeper / Housekeeping Supervisor to lead the housekeeping team in delivering exceptional guest experiences. The role oversees daily operations, ensures adherence to hotel standards, and supports the sanitation, safety, and inventory processes across guest rooms and public areas.

Ideal candidates bring prior hotel housekeeping leadership, strong organization, and a commitment to quality.

Qualifications

• Previous hotel housekeeping leadership or supervisory experience.
• Strong knowledge of cleanliness standards and guest service expectations.
• Excellent organization, time-management, and attention to detail.

Responsibilities

• Assist with planning, organizing, and supervising daily housekeeping activities.
• Inspect guest rooms and public spaces for cleanliness and quality standards.
• Train, coach, and evaluate housekeeping staff to meet performance expectations.
• Create daily room assignments and coordinate with Front Office for VIPs and requests.
• Support scheduling based on occupancy and business needs; monitor inventory and supplies.

Skills

Leadership

Guest service

Time management

Communication

Problem solving

Education

High school diploma

Tools

PMS software

Job description

Description

Assistant Executive Housekeeper / Housekeeping Supervisor

Start Your Journey with Midas Hospitality:

Midas Hospitality is seeking a motivated and detail-oriented Assistant Executive Housekeeper / Housekeeping Supervisor to help lead our housekeeping team. This role plays a key part in delivering exceptional guest experience by maintaining high cleanliness standards, supporting daily housekeeping operations, and assisting with the supervision and development of housekeeping associates.

The ideal candidate is a hands-on leader who enjoys coaching a team, maintaining hotel standards, and ensuring every guest room and public area reflects the quality and hospitality our guests expect.

What You Will Be Doing:

As an Assistant Executive Housekeeper / Housekeeping Supervisor, you will support the daily operations of the housekeeping and laundry departments while ensuring compliance with hotel, brand, and Midas Hospitality standards.

Responsibilities include:

• Assist with planning, organizing, and supervising the daily activities of the housekeeping team.
• Inspect guest rooms, public spaces, and back-of-house areas to ensure cleanliness, presentation, and compliance with quality standards.
• Train, coach, and hold housekeeping associates accountable to departmental expectations and performance standards.
• Create daily room assignments and communicate special requests, VIP arrivals, and priority areas to team members.
• Assist with scheduling and adjust staffing levels based on occupancy and business demands.
• Support the laundry operation and monitor productivity and quality standards.
• Maintain accurate room status communication with the Front Office team.
• Monitor inventory levels and assist with ordering, stocking, and controlling housekeeping supplies, linens, and equipment.
• Conduct monthly inventory counts and maintain established par levels.
• Ensure team members follow safety, security, lost and found, key control, and emergency procedures.
• Identify and report maintenance concerns within guest rooms and hotel facilities.
• Assist with implementing hotel policies, standard operating procedures, and sanitation guidelines.
• Support accident prevention and workplace safety initiatives.
• Provide excellent guest service by responding to guest questions, concerns, and special requests promptly and professionally.
• Assist with housekeeping duties, including cleaning guest rooms or public spaces, when business demands require additional support.
• Complete additional projects and responsibilities as assigned by hotel leadership.

What You Bring:

• Previous hotel housekeeping experience required; leadership or supervisory experience preferred.
• Knowledge of hotel cleanliness standards, housekeeping procedures, and guest service expectations.
• Strong leadership skills with the ability to motivate, coach, and support a diverse team.
• Excellent organization, time management, and attention to detail.
• Ability to prioritize tasks and adapt to changing business needs.
• Strong communication and problem-solving skills.
• Basic computer skills and the ability to maintain reports and inventory records.
• Ability to work a flexible schedule, including weekends and holidays.

Physical Requirements:

This position requires frequent standing, walking, bending, reaching, lifting, pushing, and pulling throughout the workday. Candidates should be able to lift and move up to 40 pounds with or without reasonable accommodation. Work is primarily performed indoors within a hotel environment, with occasional movement throughout the property.

What We Offer:

At Midas Hospitality, we believe in investing in our associates and providing opportunities for growth and success. Eligible associates may receive:

• Growth and development opportunities and access to learning resources.
• Medical, Dental, and Vision insurance options.
• 401(k) with company match.
• Employee Assistance Program (EAP).
• Hotel and travel discounts.
• Employee recognition programs and career advancement opportunities.

Founded in 2006, Midas Hospitality is a leading hotel management, development, and investment company with a portfolio of over 40 hotels across 14 states and more than 1,000 associates. Through partnerships with top hospitality brands including Marriott, Hilton, and IHG, Midas Hospitality delivers exceptional guest experiences while building a people-first culture focused on growth, teamwork, and opportunity.

At Midas Hospitality, our associates are the heart of our success. We are committed to creating an inclusive workplace where team members can develop their careers, make meaningful contributions, and be recognized for their achievements.

Midas Hospitality is proud to be an Equal Opportunity Employer and maintains a drug-free workplace.