Housekeeping Supervisor - Limelight Aspen

Aspen Skiing Company; Aspen (CO); On-site; USD 35,000 - 55,000; Full time

Job summary

Join a dynamic team at an innovative hospitality company where your role as a Housekeeping Supervisor will be vital in creating a welcoming environment for guests. This position involves training and managing staff, ensuring cleanliness in guest rooms and public areas, and maintaining effective communication with the front desk. You will play a key part in enhancing guest experiences through your leadership and commitment to high standards of service. If you thrive in a collaborative atmosphere and are passionate about hospitality, this opportunity is perfect for you. Be part of a workplace that values inclusivity and personal growth.

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Flexible Spending Account

Life Insurance

Paid Time Off

401(k) Savings Plan

Employee Ski Pass

Dependent Ski Passes

Qualifications

• 2+ years of management experience preferred.
• 5+ years of housekeeping or cleaning experience preferred.

Responsibilities

• Train and manage housekeeping staff effectively.
• Inspect rooms and public areas for cleanliness.
• Maintain communication with front desk regarding guest needs.

Skills

Conflict Resolution

Team Management

Customer Service

Bilingual (English and Spanish)

Education

High School Diploma

Management Experience

Job description

Company Description

You don’t just work at the Limelight. You become one of the best reasons our guests come back again and again. It’s our aim to provide a warm and inviting community atmosphere for our guests. We believe every employee should play a key role in helping enrich the guests’ mind, body and spirit during their stay. This takes a dedication to real, live hospitality and an appreciation for innovative leadership. We are a team, and we act like it. We also believe, as Limelight hotel management, in a commitment to providing a secure and enjoyable work environment for every employee — one that promotes honesty, mutual respect, personal growth and career advancement for all.

Job Description

Position Summary
The Housekeeping Supervisor helps maintain high levels of cleanliness within guest rooms and public areas through inspection, reporting, and cleaning. They also help train and manage staff. The Housekeeping Supervisor will report to the Housekeeping Manager.

Job Posting Deadline
Applications for this position will be accepted until March 9, 2025.

Essential Job Functions/Key Job Responsibilities

1. Help train and manage housekeeping staff
2. Brief housekeeping staff on events, occupancy of the day, and the cleaning focus of the day
3. Provide housekeeping staff with necessary tools to complete cleaning assignments
4. Monitor the speed of housekeeping staff to ensure all duties are completed in a timely manner
5. Make housekeeping boards with the cleaning focus of the day
6. Inspect rooms and public areas for overall cleanliness
7. Maintain constant communication with front desk about early arrivals, late departures, and room requests
8. Stay abreast on occupancy of the day, departure and arrivals, event(s) of the day, VIP rooms, special requests, and guest reviews
9. Assist in cleaning rooms and public areas as needed
10. Other duties as assigned

Qualifications

Education & Experience Requirements
• High School Diploma or equivalent required
• 2 years of management experience preferred
• 5 years of housekeeping or cleaning experience preferred

Knowledge, Skills & Abilities
• Proficient knowledge of industry trends and best practices
• Proficient knowledge in company policies and procedures
• Detailed knowledge of internal processes, workflows, and decision-making protocols
• Proficient knowledge of employee management strategies, performance evaluations, and conflict resolution techniques.
• Ability to mediate and resolve conflicts effectively to maintain team cohesion
• Skill in assigning tasks and responsibilities to team members based on their strengths
• Skills in coaching and mentoring team members to help them grow professionally
• Proficiency in planning, managing, and executing projects within scope and deadlines
• Ability to handle difficult customer interactions and ensure high levels of satisfaction
• Ability to manage multiple priorities and projects simultaneously without sacrificing quality
• Ability to communicate in English and Spanish

Work Environment and Physical Demands

1. Ability to reach, crouch, kneel, stand, walk or be on your feet for extended periods of time
2. Regularly work in wet, hot and humid conditions for extended periods of time and may be required to walk on slippery and uneven surfaces
3. Must be able to frequently lift, push or pull up to 50 lbs. individually or with assistance

Job Benefits

This position is categorized as a regular full-time position eligible for the following benefits:
Enrollment dates differ across the various programs.

1. Health, Dental and Vision Insurance Programs
2. Flexible Spending Account Programs
3. Life Insurance Programs
4. Paid Time Off Programs
5. Paid Leave Programs
6. 401(k) Savings Plan
7. Employee Ski Pass and Dependent Ski Passes
8. Other company perks

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. By accepting a position with Aspen One, Aspen Snowmass, Aspen Ventures or Aspen Hospitality you acknowledge that you are able to perform the essential functions of the job with or without reasonable accommodation. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.

This job description is designed to indicate the general nature and level of work. It is not designed to contain or be interpreted as a comprehensive list of all duties, responsibilities, and qualifications required of employees assigned to this job. Duties and responsibilities may change at any time with or without notice.

Aspen One is an equal opportunity employer (Minority/Female/Disabled/Veteran). At Aspen One, inclusion, equity, and diversity are fundamental to fulfilling our vision of building a better workplace and better world. From our hiring practices through the entire employee experience, we embrace and celebrate the unique experiences, perspectives and cultural backgrounds that each employee brings to the workplace. We encourage diverse points of view which allows us to develop innovative solutions to the ever-evolving world of work. Aspen One strives to foster an environment where our employees feel respected, valued and empowered, and our team members are at the forefront of helping us promote and sustain an inclusive workplace that works for all.