Housekeeping Supervisor - Lead Rooms & Service Excellence

The Hôtel Lili; Beverly Hills (CA); On-site; USD 60,000 - 85,000; Full time

Benefits offered by this job

Medical, dental, vision, and life保险

Paid time off

Career advancement

Employee discounts across portfolio

Job summary

The Hôtel Lili in Beverly Hills is seeking a detail-oriented Housekeeping Supervisor to lead our Room and Public Areas teams. You will oversee daily assignments, quality inspections, and staff relations to maintain the hotel's high standards.

Ideal candidates bring at least 1 year of related supervisory experience, a passion for hospitality, strong knowledge of cleaning products, and flexibility to work weekends and holidays.

Qualifications

• 1 year of related experience as a Housekeeping Supervisor.
• Strong working knowledge of and passion for hospitality; guest-service oriented, with strong knowledge of cleaning products.
• Flexible schedule, including weekends and holidays.

Responsibilities

• Supervise day-to-day housekeeping operations, stepping in directly during high-occupancy periods.
• Maintain the highest cleanliness standards across guest rooms, common areas, and offices, and maintain guest room collateral.
• Inspect rooms, halls, lobby, bathrooms, and storage areas for repair or replacement needs, reporting damage and improvement opportunities to management.
• Advise the Front Desk of room readiness and respond to guest requests and concerns promptly and professionally.
• Train, counsel, and discipline housekeeping team members, ensuring compliance with local, state, and federal regulations.
• Ensure correct cleaning chemical use and uniform guidelines and manage wages and controllable expenses against budget.
• Lead by example, staying visible to staff and fostering an environment of respect, fairness, and open communication.
• Continuously improve guest and client experiences, helping manage the property's overall reputation.

Job description

The Hôtel Lili in Beverly Hills is seeking a detail-oriented Housekeeping Supervisor to lead our Room and Public Areas teams. You will oversee daily assignments, quality inspections, and staff relations to maintain the hotel's high standards.

Ideal candidates bring at least 1 year of related supervisory experience, a passion for hospitality, strong knowledge of cleaning products, and flexibility to work weekends and holidays.