Housekeeping Supervisor II

University of Baltimore; Baltimore (MD); Presencial; USD 45.000 - 54.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health, life and dental plans

Tuition remission

Paid leave

Pension plan

Descripción de la vacante

University of Baltimore is seeking a Housekeeping Supervisor II to manage a large housekeeper team, direct daily activities, and uphold cleanliness standards across campus facilities. The role emphasizes supervising work, inspections, and addressing issues to maintain a safe, orderly environment.

The schedule runs 3:30 PM to 12:00 AM. A fingerprinting background check is required for conditional offers, with competitive benefits including health, life, and dental plans, tuition remission, large

Formación

• Four years of progressively responsible housekeeping experience in a lead or supervisory role.
• Additional formal education may substitute for experience with 30 college credits equivalent to one year of experience.
• Knowledge of cleaning procedures and safety practices.
• Strong communication and time-management abilities.

Responsabilidades

• Plan, assign, and supervise housekeeping work according to unit needs.
• Inspect and ensure quality of work; coordinate with Supervisors, Leads, and Housekeepers.
• Operate or demonstrate cleaning equipment and assist staff as needed.
• Manage supplies inventory and distribution; respond to inquiries about cleanliness.

Conocimientos

Customer service

Time management

Leadership

Communication

Educación

30 college credits equivalent to one year experience

Descripción del empleo

Job Posting:JR102242 Housekeeping Supervisor II (Open)Department:UBalt Housekeeping, PMPosition Type:RegularOpen Date:10-06-2026Close Date:$45,375 - $54,000Job Description:As part of the Housekeeping department within the Office of Facilities Management and Capital Planning, the Housekeeping Supervisor II provides outstanding service to the University of Baltimore by maintaining a clean and orderly environment in our buildings. The role supervises a large group of housekeepers and coordinates cleaning activities in order to maintain quality standards. A majority of time is spent on directing daily activities, inspecting work, carrying out special instructions, or resolving housekeeping issues. The size of the physical area and number of employees assigned varies according to use and purpose of facility, volume of pedestrian traffic, and intensity and frequency of cleaning process. The schedule for this position is 3:30 PM to 12:00 AM.If a conditional offer is accepted, applicants must pass a fingerprinting background check.Responsibilities:Team Assignments & SupervisionRegularly determines, plans, and schedules work priorities according to university and shift needs. This includes monitoring and approving subordinates' leave requests, attendance, and timesheets.Facilities InspectionsRoutinely inspects the quality and quantity of work to ensure that it meets established standards and shares this information with Supervisors, Leads, and Housekeepers. Periodically inspects assigned areas and reports physical condition to appropriate personnel regarding repairs, replacements, furnishings, and relocation of equipment.Equipment/Skills Subject Matter ExpertFrequently operates cleaning equipment such as vacuum cleaners, buffers, and mops and performs or assists with other cleaning duties as necessary. Occasionally assists and demonstrates housekeeping procedures and appropriate use of equipment to staff.Supplies Inventory DistributionLoads and transports service cart with required materials and supplies to designated areas and back to campus storage areas, and requests cleaning materials and supplies as neededCustomer ServiceFrequently receives and responds to inquiries regarding the cleanliness and upkeep of a room or general area on campusMinimum Qualifications:Experience: Four years of progressively responsible experience in housekeeping work serving in a lead or supervisory capacity.Additional related formal education in which one has gained the knowledge, skills, and abilities required for full performance of the work of the job class may be substituted for the experience requirement on a year-for-year basis with 30 college credits being equivalent to one year of experience.Required Knowledge, Skills and Abilities:Knowledge of principles and processes for providing customer and personal services, including assessing customer needs, meeting quality standards for services, and evaluating customer satisfaction. Knowledge of established cleaning procedures and techniques. Knowledge of the purpose and application of products and equipment used in cleaning operations. Knowledge and use of personal protective equipment. Skilled in motivating, developing and directing people as they work. Skilled in monitoring and assessing the performance of others and the ability to make improvements or take corrective action. Skilled in time management. The ability to read, write, and perform arithmetic calculations. The ability to communicate, both orally and in writing, information and ideas so others will understand. The ability to recognize when something is wrong or is likely to go wrong. The ability to maintain an effective working relationship with others. The ability to operate assigned tools and housekeeping equipment, and work with chemicals and cleaning solutions. The ability to stand, sit, or walk for an extended period of time. The ability to reach overhead and below the knees. The ability to perform physical activities that require considerable use of your arms and legs, and moving your whole body, such as climbing, lifting, balancing, walking, stooping, bending, stretching, twisting in order to move furniture and equipment or to handle materials. The ability to lift, transport, or carry supplies and refuse up to 20 pounds unassisted. The ability to push, pull or operate equipment up to 50 pounds unassisted. The ability to provide guidance and training to others.We offer a competitive benefits package, including health, life, prescription, and dental plans, tuition remission benefits, paid leave (14 days of annual, 15 days of sick, 3 days personal, and 14-15 holidays), and a pension plan with employer contributions. The role is eligible for overtime.Additional Job Information:The University of Baltimore (\"UBalt\" or \"University\") does not discriminate on the basis of sex, gender, race, religion, age, disability, national origin, ethnicity, sexual orientation, gender identity, or other legally protected characteristics in its programs, activities or employment practices. UBalt is an Equal Opportunity/ADA Compliant Employer & Title IX Institution.About UsLeaders learn here.We’ve been educating leaders for nearly 100 years; you know us through our faculty’s outstanding research and teaching; you know us thanks to the hard work and dedication of our alumni, students and staff. You know us because we are The University of BaltimoreOur 70-plus undergraduate, graduate and doctoral programs and certificates are aligned with high-demand careers. Our classes are delivered in flexible formats—day, evening, weekend, online—to fit your life and your schedule.