Housekeeping Supervisor - Hyatt Centric South Beach Miami

Hyatt Centric South Beach; Miami Beach (FL); Presencial; USD 42 000 - 54 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Competitive pay

Career growth

Training and development

Employee hotel discounts

Travel benefits

Resumo da oferta

Hyatt Centric South Beach Miami is seeking a Housekeeping Supervisor to uphold our high standards of cleanliness, presentation, and guest satisfaction. You will lead the housekeeping team, inspect rooms and public areas, and ensure brand standards are consistently met.

In this role, you will train staff, coordinate with Front Office and Engineering, manage schedules, and address guest requests with professionalism. Flexibility to work weekends and holidays is required as business demands.

Qualificações

• Experience in hotel housekeeping.
• Prior supervisory or leadership experience preferred.
• Detail-oriented with quality standards.
• Excellent communication and team-building skills.
• Able to multitask in a fast-paced environment.
• Flexible to work weekends, holidays, and varying shifts.

Responsabilidades

• Supervise and train housekeeping staff during daily operations.
• Inspect guest rooms and public areas for cleanliness and brand standards.
• Assign daily work schedules based on occupancy and business needs.
• Monitor productivity and completion of housekeeping tasks.
• Coach staff and provide ongoing feedback to maintain service excellence.
• Coordinate with Front Office, Engineering, and other departments to ensure a seamless guest experience.
• Address guest requests and resolve housekeeping-related concerns promptly.
• Ensure compliance with safety procedures and sanitation standards.
• Assist with inventory control and supply management.
• Support the housekeeping team with room cleaning and special projects as needed.

Conhecimentos

Leadership

Attention to detail

Communication

Multitasking

Organizational skills

Problem solving

Descrição da oferta de emprego

As the Housekeeping Supervisor, you will play a vital role in maintaining the high standards of cleanliness, presentation, and guest satisfaction that define the Hyatt Centric South Beach Miami experience. You will lead and support the housekeeping team while ensuring guest rooms and public areas consistently meet brand and hotel standards.

What You'll Do

• Supervise, train, and support housekeeping team members during daily operations.
• Inspect guest rooms, suites, and public areas to ensure cleanliness and brand standards are met.
• Assign daily work schedules and prioritize assignments based on occupancy and business needs.
• Monitor productivity, quality, and completion of housekeeping tasks.
• Coach team members and provide ongoing feedback to maintain service excellence.
• Coordinate with Front Office, Engineering, and other departments to ensure a seamless guest experience.
• Address guest requests and resolve housekeeping-related concerns promptly and professionally.
• Ensure compliance with hotel policies, safety procedures, and sanitation standards.
• Assist with inventory control and supply management.
• Support the housekeeping team with room cleaning and special projects as needed.

What We're Looking For

We're seeking a motivated hospitality professional with strong leadership skills and a commitment to delivering exceptional guest experiences.

Preferred qualifications include:

• Previous housekeeping experience in a hotel environment.
• Prior supervisory or leadership experience preferred.
• Strong attention to detail and commitment to quality standards.
• Excellent communication and team-building skills.
• Ability to multitask and work effectively in a fast-paced environment.
• Strong organizational and problem-solving abilities.
• Working knowledge of housekeeping procedures, safety practices, and cleaning standards.
• Flexibility to work weekends, holidays, and varying shifts as business demands require.

What We Offer

• Competitive pay and benefits package.
• Opportunities for career growth and advancement within a recognized hospitality brand.
• Ongoing training and professional development.
• Supportive and team-oriented work environment.
• Employee hotel discounts and travel benefits.
• The opportunity to make a meaningful impact on guest satisfaction every day.