Housekeeping Supervisor - Hilton Omaha

Hilton Omaha; Omaha (NE); On-site; USD 57,000 - 75,000; Full time

Job summary

A leading hospitality company is seeking a Housekeeping Supervisor for their Omaha location. This role involves overseeing staff, ensuring cleanliness and guest satisfaction while leading a team to maintain high standards of service. Ideal candidates will have strong leadership and customer service skills, with a passion for hospitality.

Qualifications

• Demonstrates hospitality and integrity.
• Previous experience in management or similar roles valued.
• Able to effectively supervise and train staff.

Responsibilities

• Lead and supervise Room Attendants and Housepersons.
• Ensure rooms and public areas meet cleanliness standards.
• Respond to special guest requests in a timely manner.

Skills

Leadership

Customer Focus

Dependability

Adaptability

Job description

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A Housekeeping Supervisor is responsible for leading, training and supervising Room Attendants and Housepersons in the hotel's continuing effort to deliver outstanding guest service and financial profitability.

What will I be doing?

As a Housekeeping Supervisor, you would be responsible for leading, training and supervising Room Attendants and Housepersons in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:

• Lead, train and supervise Room Attendants and Housepersons on a floor or designated area to ensure all rooms and public areas meet established cleanliness and quality standards
• Assess inventory of, assign for cleaning and inspect rooms
• Verify and report status and/or discrepancies of rooms
• Monitor payroll reports, work schedules, lost and found program, stock rooms and carts and designated inventories
• Communicate and coordinate with Engineering/ Property Operations to ensure efficient maintenance and repair of items related to guest rooms and public areas
• Perform Room Attendant and/or Houseperson duties, as needed
• Assist in performance evaluations of Room Attendants and Housepersons, as needed
• Respond to special guest requests in a timely, friendly and efficient manner
  
  
  

What are we looking for?

Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

• Hospitality - We're passionate about delivering exceptional guest experiences.
• Integrity - We do the right thing, all the time.
• Leadership - We're leaders in our industry and in our communities.
• Teamwork - We're team players in everything we do.
• Ownership - We're the owners of our actions and decisions.
• Now - We operate with a sense of urgency and discipline
  
  
  

In addition, we look for the demonstration of the following key attributes:

• Quality
• Productivity
• Dependability
• Customer Focus
• Adaptability
  
  
  

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

Work Locations

Hilton Omaha

Schedule

Full-time

Brand

Hilton Hotels & Resorts

Job

Housekeeping and Laundry

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Management and Manufacturing

• Industries

  Hospitality

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