Housekeeping Supervisor - Hampton Inn & Suites Mt. Pleasant IOP

Hilton Worldwide, Inc.; Mission (KS); On-site; USD 35,000 - 55,000; Full time

Job summary

An established industry player is seeking a dedicated Housekeeping Supervisor to lead a team at a popular hotel location. This role involves training and supervising staff to maintain high cleanliness standards while ensuring exceptional guest experiences. The ideal candidate will embody core values of hospitality and teamwork, ensuring that every guest feels valued and cared for. With competitive salaries and a range of benefits, this position offers a unique opportunity to grow within a supportive environment. Join a team where your contributions truly matter and help create memorable stays for guests.

Benefits

Competitive Salary

Vacation/PTO

Travel Discounts

Health & Welfare Plans

401K

Employee Assistance Programs

Educational Assistance Programs

Qualifications

• Strong commitment to Hilton's core values: Hospitality, Integrity, Leadership.
• Ability to work in a team and focus on customer satisfaction.

Responsibilities

• Lead and supervise Room Attendants and Housepersons to meet cleanliness standards.
• Monitor payroll and work schedules while ensuring guest satisfaction.

Skills

Team Leadership

Customer Service

Inventory Management

Quality Control

Job description

Job Description - Housekeeping Supervisor - Hampton Inn & Suites Mt. Pleasant IOP (HOT0BL4Y)

Job Number:

HOT0BL4Y

Work Locations

: Hampton Inn & Suites Charleston/Mt Pleasant, 1104 Isle of Palms Connector, Mt. Pleasant, 29464

A Housekeeping Supervisor at Hampton Inn & Suites is responsible for leading, training, and supervising Room Attendants and Housepersons to deliver outstanding guest service and ensure financial profitability.

Key Responsibilities:

1. Lead, train, and supervise Room Attendants and Housepersons to meet cleanliness and quality standards.
2. Assess inventory, assign cleaning tasks, and inspect rooms.
3. Verify and report room status and discrepancies.
4. Coordinate with Property Operations/Engineering for maintenance and repairs.
5. Monitor payroll, work schedules, inventory, and supplies.
6. Perform duties of Room Attendant and Houseperson as needed.
7. Assist in performance evaluations.
8. Respond promptly to guest requests.

Qualifications and Attributes:

Demonstrate Hilton's core values: Hospitality, Integrity, Leadership, Teamwork, Ownership, and a sense of urgency ('Now').

Additional qualities include commitment to quality, productivity, customer focus, and teamwork.

Benefits:

Competitive salary, vacation/PTO, travel discounts, health & welfare plans, 401K, Employee Assistance, and Educational Assistance programs. Benefits may vary by location and employment status.