Housekeeping Supervisor - HALL Arts Hotel

Coury Hospitality; Dallas (TX); On-site; USD 52,000 - 70,000; Full time

Job summary

Coury Hospitality is seeking a Housekeeping Supervisor to oversee daily operations, supervise staff, and ensure cleanliness, safety, and quality standards across guest rooms and public areas. You will assist in staffing, monitor training, enforce safety policies, and coordinate linen handling while maintaining timely room reporting and strong guest service.

The role requires supervisory experience, a high school diploma or equivalent, and flexibility to work weekends/holidays.

Qualifications

• High school diploma or equivalent required.
• Proficient with Word and Excel; computer skills preferred.
• Experience in housekeeping and supervision.
• Aptitude for guest services and positive attitude.
• Flexible schedule including weekends/holidays.

Responsibilities

• Assist Director of Housekeeping in his/her absence and provide staff feedback.
• Determine work assignments for room attendants and support staff according to staffing guides and occupancy.
• Ensure an attractive and clean facility for guests in rooms and public areas.
• Monitor daily progress; ensure staff are trained, follow policies, and meet cleaning standards.
• Ensure time & attendance systems are used correctly and staff are in uniform.
• Assist in payroll budgeting and reporting for housekeeping staff.
• Provide quality control training and enforce safe use of chemicals and equipment.
• Schedule daily special cleaning projects for room attendants and inspectors.
• Coordinate linen handling, inventories, distribution, and security.
• Ensure rooms are reported to the front desk by deadlines (10:00 am / 4:00 pm).
• Comply with key security procedures and respond to guest/management requests promptly.
• May perform duties of Housekeeper when staff are insufficient.

Skills

Guest service aptitude

Flexible schedule

Supervisory instincts

Attention to detail

Education

High school diploma or equivalent

Tools

Word

Excel

Job description

POSITION SUMMARY:

The Housekeeping Supervisor oversees daily housekeeping operations to ensure cleanliness, safety, and quality standards are consistently met. This role supervises housekeeping staff, conducts inspections, supports training efforts, and ensures compliance with company policies and applicable health and safety regulations.

PRIMARY JOB DUTIES:

• Assist Director of Housekeeping in his/her absence to facilitate all aspects of daily housekeeping operations. Provide feedback on staff performance to the Director of Housekeeping.

• Assist in determining specific work assignments for room attendants and support staff according to the staffing guides and occupancy rate. Distribute assignments, making any necessary changes as they occur during the shift.

• Ensures an attractive and clean facility for guests in rooms and all public areas, including offices and supply closets.

• Monitor the progress of housekeeping associates each day: ensure associates are adequately trained, familiar with company policies and procedures, cleaning standards, finishing in a timely manner, comfortable with their job, etc.

• Make sure all housekeeping associates are clocking-in properly in the time & attendance system and in uniform each workday.

• Assist in keeping payroll budgets for housekeeping associates in line with the departmental budget, reporting the daily and weekly reports accurately.

• Make sure employees have received quality control training as needed. Enforce correct use of chemicals and equipment as trained. Check all cleaning aids and equipment, ensuring compliance with hotel safety guidelines.

• Schedule daily special cleaning projects for room attendants and inspectors.

• Coordinate linen handling such as daily inventory and sorting, weekly and monthly inventories, clean linen distribution, soiled linen collection, storage room organization and security, and proper cart loading and security.

• Ensure that ready rooms are being reported to the front desk by 10:00 am and steadily throughout the day. All rooms are reported by 4:00 pm regularly.

• Comply with and ensure compliance with key security procedures.

• Ensure housekeeping requests from guests or management are responded to in a timely, efficient, & friendly manner.

• May perform duties of Housekeeper if staff levels are inadequate.

Additional tasks and responsibilities may be assigned at the discretion of the manager. Furthermore, tasks and responsibilities may be added or revised based on the volume of business and the need for the work to be completed at the present time.

KNOWLEDGE, SKILLS AND ABILITIES:

• High school diploma or equivalent required.

• Proficient computer skills and experience with Word and Excel is a plus.

• Previous housekeeping and supervisory experience.

• Must have an aptitude for guest services and have a positive attitude.

• Must be able to work on a flexible schedule including weekends and holidays.

PHYSICAL DEMANDS:

• Must wear required personal protective equipment per job responsibilities

This job description is not intended to create a contract of employment. Employment with the Company is at-will and may be terminated by either the employee or the Company at any time, with or without cause or notice, in accordance with applicable law.