Housekeeping Supervisor, Full Time- Hotel Mockingbird

Coury Hospitality; Dallas, Northern (TX, KY); On-site; USD 42,000 - 54,000; Full time

Job summary

Hotel Mockingbird in Dallas is seeking a Housekeeping Supervisor to oversee daily operations, manage staff, and ensure cleanliness and safety standards across guest rooms and public areas.

The role reports to the Director of Housekeeping, with non-exempt status. The ideal candidate will supervise attendants, coordinate schedules, and maintain quality control while supporting training and payroll budgeting.

Qualifications

• High school diploma or equivalent is required and basic computer skills are a plus.
• Experience supervising housekeeping teams and guest services mindset.
• Ability to work a flexible schedule including weekends and holidays.

Responsibilities

• Oversee daily housekeeping operations to maintain cleanliness, safety, and quality.
• Supervise staff, conduct inspections, and support training and compliance.
• Assist in assigning room attendants and support staff per occupancy and schedules.
• Ensure ready rooms are reported to the front desk by 10:00 am and by 4:00 pm.
• Monitor staff performance, enforce safety procedures, and manage supplies.
• Maintain payroll budgets and generate daily/weekly reports.
• Coordinate linen handling, inventory, and supply logistics.
• Ensure proper clocking-in, uniform compliance, and guest satisfaction.

Skills

Supervisory experience

Guest services mindset

Computer skills (Word/Excel)

High school diploma

Flexible schedule

Education

High school diploma or equivalent

Job description

Housekeeping Supervisor, Full Time- Hotel Mockingbird

Hotel Mockingbird, 6070 N US 75-Central Expy, Dallas, Texas, United States of America

Job Description

Posted Monday, August 31, 2026 at 5:00 AM

Why Work at Hotel Mockingbird?

At Hotel Mockingbird, we blend timeless character with a fresh, spirited take on hospitality in Dallas’ Park Cities neighborhood. With thoughtfully layered design, a vibrant social energy, and dynamic dining and bar experiences, Hotel Mockingbird is a place where stories unfold and connections take flight. From chef-driven menus to lively, inviting bar spaces, our food and beverage offerings are as memorable as our guest experiences. Our Curators thrive in an engaging, people-first environment, creating personalized moments and unforgettable stays every day.

REPORTS TO: Director of Housekeeping
STATUS : Non-Exempt

POSITION SUMMARY:

The Housekeeping Supervisor oversees daily housekeeping operations to ensure cleanliness, safety, and quality standards are consistently met. This role supervises housekeeping staff, conducts inspections, supports training efforts, and ensures compliance with company policies and applicable health and safety regulations.

PRIMARY JOB DUTIES:

• Assist Director of Housekeeping in his/her absence to facilitate all aspects of daily housekeeping operations. Provide feedback on staff performance to the Director of Housekeeping.
• Assist in determining specific work assignments for room attendants and support staff according to the staffing guides and occupancy rate. Distribute assignments, making any necessary changes as they occur during the shift.
• Ensures an attractive and clean facility for guests in rooms and all public areas, including offices and supply closets.
• Monitor the progress of housekeeping associates each day: ensure associates are adequately trained, familiar with company policies and procedures, cleaning standards, finishing in a timely manner, comfortable with their job, etc.
• Make sure all housekeeping associates are in clocking-in properly in the time & attendance system and in uniform each workday.
• Assist in keeping payroll budgets for housekeeping associates in line with the departmental budget, reporting the daily and weekly reports accurately.
• Make sure employees have received quality control training as needed. Enforce correct use of chemicals and equipment as trained. Check all cleaning aids and equipment, ensuring compliance with hotel safety guidelines.
• Schedule daily special cleaning projects for room attendants and inspectors.
• Coordinate linen handling such as daily inventory and sorting, weekly and monthly inventories, clean linen distribution, soiled linen collection, storage room organization and security, and proper cart loading and security.
• Ensure that ready rooms are being reported to the front desk by 10:00 am and steadily throughout the day. All rooms are reported by 4:00 pm regularly.
• Comply with and ensure compliance with key security procedures.
• Ensure housekeeping requests from guests or management are responded to in a timely, efficient, & friendly manner.
• May perform duties of Housekeeper if staff levels are inadequate.
• Additional tasks and responsibilities may be assigned at the discretion of the manager. Furthermore, tasks and responsibilities may be added or revised based on the volume of business and the need for the work to be completed at the present time .

KNOWLEDGE, SKILLS AND ABILITIES:

• High school diploma or equivalent required.
• Proficient computer skills and experience with Word and Excel is a plus.
• Previous housekeeping and supervisory experience.
• Must have an aptitude for guest services and have a positive attitude.
• Must be able to work on a flexible schedule including weekends and holidays.

PHYSICAL DEMANDS:

• Must wear required personal protective equipment per job responsibilities

Hotel Mockingbird, 6070 N US 75-Central Expy, Dallas, Texas, United States of America