Housekeeping Supervisor/Floor Inspector |Homewood Suites by Hilton Midtown Manhattan | PM Hotel[...]

PM Hotel Group; New York (NY); On-site; USD 40,000 - 60,000; Full time

Job summary

An established industry player is seeking a Housekeeping Supervisor/Floor Inspector to lead their team at a prestigious hotel in Midtown Manhattan. This role is pivotal in ensuring that each guest room is a cozy haven, with responsibilities that include overseeing cleanliness, managing schedules, and training staff. Ideal candidates will have a passion for customer service and a knack for fostering a positive team culture. Join a dynamic hotel company that values growth and offers competitive pay along with enticing discounts. If you're ready to make a difference in the hospitality industry, this opportunity is perfect for you!

Benefits

Competitive Pay

Hotel Discounts

Food & Beverage Discounts

Opportunities for Growth

Qualifications

• 1-3 years of related experience in housekeeping or hospitality.
• Strong leadership skills to foster a positive team culture.

Responsibilities

• Lead and manage the housekeeping team effectively.
• Inspect rooms and public areas for cleanliness and quality.
• Train staff on hotel standards and procedures.

Skills

Customer Service

Team Leadership

Attention to Detail

Time Management

Education

High School Diploma or Equivalent

Job description

Housekeeping Supervisor/Floor Inspector | Homewood Suites by Hilton Midtown Manhattan | PM Hotel Group

Join to apply for the Housekeeping Supervisor/Floor Inspector | Homewood Suites by Hilton Midtown Manhattan | PM Hotel Group role at PM Hotel Group.

Job Overview

Our Housekeeping team makes our hotels feel like home. The Floor Inspector ensures each room is transformed into a tidy, cozy haven, supporting our team to deliver an exceptional in-room experience and anticipating guest needs beyond the checklist.

Responsibilities

• Lead the housekeeping team, including assigning and reviewing work.
• Oversee tasks such as maintaining schedules, inspecting rooms and public areas for cleanliness, managing laundry, ensuring timely checkout room turnover, and interacting politely with guests.
• Provide training on hotel Standard Operating Procedures and departmental standards.
• Manage purchasing costs and labor expenses.

Qualifications

Minimum one to three years of related experience and a High School diploma or equivalent. Must be a people person, leading by example to foster a positive team culture. Passion for customer service is essential.

Physical Requirements & Schedule

This role requires active movement: standing, walking, lifting up to 50 pounds, bending, twisting, and climbing stairs. Flexibility to work nights, weekends, and holidays is necessary.

Benefits

Competitive pay, hotel and F&B discounts, and opportunities for growth within a dynamic hotel company.