Housekeeping Supervisor - Embassy Suites Charleston Harbor Mt. Pleasant

Hilton Worldwide, Inc.; Mission (KS); On-site; USD 40,000 - 60,000; Full time

Job summary

An established industry player in hospitality is seeking a dedicated Housekeeping Supervisor to lead a team in delivering exceptional guest experiences. This role involves training and supervising staff, ensuring cleanliness and quality standards, and responding to guest requests. Join a global leader committed to fostering a culture of warmth and hospitality, where your contributions will help create remarkable moments for guests. If you have a passion for service and leadership, this is an exciting opportunity to make a difference in the hospitality industry.

Qualifications

• Experience in hospitality and supervisory roles.
• Strong understanding of cleanliness and quality standards.

Responsibilities

• Lead and supervise housekeeping staff to ensure quality standards.
• Monitor inventory and assign cleaning tasks.
• Respond to guest requests promptly and courteously.

Skills

Guest Service

Team Leadership

Inventory Management

Cleaning Standards

Communication Skills

Education

High School Diploma

Hospitality Management Degree

Job description

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Job Description - Housekeeping Supervisor - Embassy Suites Charleston Harbor Mt. Pleasant (HOT0BLZ3)

Job Number: HOT0BLZ3

Work Location: Embassy Suites Charleston Harbor Mt. Pleasant, 100 Ferry Wharf Road, Mt. Pleasant, SC 29464

Position Overview

A Housekeeping Supervisor is responsible for leading, training, and supervising Room Attendants and Housepersons to ensure the delivery of outstanding guest service and the achievement of financial goals.

Key Responsibilities

• Lead, train, and supervise Room Attendants and Housepersons to meet cleanliness and quality standards in assigned areas.
• Assess inventory, assign cleaning tasks, and inspect rooms.
• Verify room status and report discrepancies.
• Monitor payroll, work schedules, and inventory of supplies and equipment.
• Coordinate with Engineering/Property Operations for maintenance and repairs.
• Perform Room Attendant and Houseperson duties as needed.
• Assist in evaluating staff performance.
• Respond promptly and courteously to guest requests.

Candidate Profile

Hilton, founded in 1919, is a leader in the hospitality industry, known for innovation, quality, and success. We seek candidates who embody our core Values:

• Hospitality: Passion for delivering exceptional guest experiences.
• Integrity: Doing the right thing consistently.
• Leadership: Leading in our industry and communities.
• Teamwork: Collaborating effectively with others.
• Ownership: Taking responsibility for actions and decisions.
• Now: Operating with urgency and discipline.

We also value qualities such as:

• Quality
• Productivity
• Dependability
• Customer Focus
• Adaptability

Working at Hilton

Hilton is a global leader in hospitality, offering a range of accommodations from luxury hotels to extended-stay suites. We are committed to providing exceptional experiences and fostering a culture of warmth and hospitality. Join us and be part of a team dedicated to creating remarkable moments for our guests worldwide.