Housekeeping Supervisor - Elevate Guest Experience

TMC Group LLC; Palm Springs (CA); On-site; USD 42,000 - 54,000; Full time

Job summary

Drift Palm Springs is seeking a Housekeeping Supervisor to support the Operations/Rooms Manager in maintaining property cleanliness and guest readiness. The role oversees housekeeping staff, coordinates with Front Desk and Maintenance, and drives quality and guest satisfaction at our Palm Springs location.

The ideal candidate brings housekeeping experience, strong organization, and leadership abilities. This is a full-time, in-person position with opportunities to grow within our hospitality

Qualifications

• Previous housekeeping experience in the hospitality industry.
• Excellent organizational and time management skills.
• Must be computer literate in Microsoft Office and general computer usage.

Responsibilities

• Lead and support the housekeeping team to maintain exceptional cleanliness standards throughout guest rooms and public spaces.
• Assign daily tasks, inspect completed work, and provide ongoing coaching, training, and performance feedback.
• Respond to guest requests and concerns promptly, ensuring a positive guest experience and timely resolution of issues.
• Manage housekeeping inventory, supplies, linens, and equipment to ensure efficient operations.
• Coordinate with Front Desk, Maintenance, and other departments to maintain room readiness and property standards.
• Assist with onboarding, scheduling, and developing housekeeping team members.
• Conduct routine room inspections, deep-cleaning programs, and lost-and-found procedures.
• Ensure compliance with company policies, safety standards, and operational procedures.
• Foster a positive, team-oriented work environment focused on guest satisfaction and continuous improvement.

Skills

Ability to stand long periods

Organizational & time management

Judgment under pressure

Computer literacy (Microsoft Office)

Tools

Microsoft Office

Job description

Drift Palm Springs is seeking a Housekeeping Supervisor to support the Operations/Rooms Manager in maintaining property cleanliness and guest readiness. The role oversees housekeeping staff, coordinates with Front Desk and Maintenance, and drives quality and guest satisfaction at our Palm Springs location.

The ideal candidate brings housekeeping experience, strong organization, and leadership abilities. This is a full-time, in-person position with opportunities to grow within our hospitality