Housekeeping Supervisor - Campground

Blue Water; Strafford (NH); Sur place; USD 42 000 - 64 000; Plein temps

Résumé du poste

Blue Water in the United States is seeking a Housekeeping Supervisor to oversee cleaning staff and ensure our rooms and suites are clean, orderly, and guest-ready. You will assign duties, inspect work, handle complaints, and coordinate with other departments to maintain high standards.

The role requires leadership, strong communication, and the ability to respond to emergencies. Seasonal benefits penalties apply to health coverage, with sick time and holiday pay eligibility where applicable.

Qualifications

• Thorough knowledge of housekeeping procedures, cleaning materials, and equipment.
• Ability to supervise and work with employees.
• Ability and willingness to respond to emergencies.
• Tact and resourcefulness in dealing with the public.
• Strong communication skills.

Responsabilités

• Assigns workers their duties and inspects work for conformance to prescribed standards of cleanliness.
• Investigates complaints regarding housekeeping service and equipment and takes corrective action.
• Obtains lists of rooms to be cleaned and prospective check-outs to prepare work assignments.
• Coordinates work activities among departments.
• Conducts orientation and in-service training on policies and procedures and equipment.
• Performs cleaning duties in cases of emergency or staff shortage.
• Maintains lost and found control point.
• Oversees safe use of cleaning equipment and supplies.
• Ensures the property is clean, orderly, well-manicured, and guest-ready.
• Provides regular and reliable attendance.

Connaissances

Housekeeping procedures

Supervision

Emergency response

Communication

Formation

High school diploma or GED

Description du poste

INTRODUCTION TO ROLE:

The Housekeeping Supervisor oversees the work of cleaning personnel to ensure clean, orderly, and attractive rooms and suites at resorts. The supervisor may assign duties, inspect work, investigate complaints about housekeeping service and equipment, and take corrective action. The supervisor may also purchase housekeeping supplies and equipment, take periodic inventories, screen applicants, train new employees, and recommend dismissals.

Benefits eligibility:

• Seasonalroles: Are not eligible for health benefits


• Seasonalroles: Are eligible for sick time and holiday pay.

WHO WE ARE LOOKING FOR:

• Thorough knowledge of housekeeping procedures, cleaning materials, and equipment


• Ability to supervise and work with employees


• Ability and willingness to respond to emergencies


• Tact and resourcefulness in dealing with the public


• Strong communication skills


• Effective Leadership Practices

WHAT YOU WILL WORK ON:

Reasonableaccommodation may be made to enable individuals with disabilities to perform essential functions.

• Assigns workers their duties and inspects work for conformance to prescribed standards of cleanliness


• Investigate complaints regarding housekeeping service and equipment and take corrective action


• Obtains a list of rooms to be cleaned immediately and a list of prospective check-outs or discharges to prepare work assignments


• Coordinates work activities among departments


• Conducts orientation training and in-service training to explain policies and work procedures and to demonstrate the use and maintenance of equipment


• Performs cleaning duties in cases of emergency or staff shortage


• Examines the building to determine the need for repairs or replacement of furniture or equipment and makes recommendations to management


• Issues supplies and equipment to workers


• Makes recommendations to improve service and ensure more efficient operation


• Maintain lost and found control point


• Oversee safe use of cleaning equipment and supplies


• Ensure the property is clean, orderly, well-manicured, and always guest-ready.


• Performs other duties as assigned


• Provides regular and reliable attendance

WHO YOU WILL WORK WITH:

The Housekeeping Supervisor reports to the General Manager. Oversees the day-to-day responsibilities of the housekeeping staff.

WHAT YOU BRING:

• High school diploma or GED equivalent


• At least 2+ years of hospitality experience in housekeeping

WHAT IT TAKES (PHYSICAL REQUIREMENTS):

While performing the duties of this job, the employee is regularly required to stand, walk, use hands to finger, handle, or feel; reach with hands and arms; stoop, kneel, crouch, or crawl. The employee is frequently required to climb or balance.The employee is occasionally required to talk or hear. The employee must often lift and/or move up to 25 pounds and occasionally lift and/or move up to 50 pounds.Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus.

The hospitality environment is fast-paced, and you may sometimes be required to cover or assist with tasks/job functions outside of the job you were hired for. We need each of our team members to have an All-Hands-On-Deck mindset. This means you may be tasked with other functions and are expected to complete those tasks with the same enthusiasm and dedication as you would with your regular job duties.