Housekeeping Supervisor | ARRIVE Palm Springs

ARRIVE by Palisociety; Palm Springs (CA); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Competitive compensation package

Paid time off

Career advancement

Employee discounts

Job summary

ARRIVE Palm Springs is looking for a Housekeeping Supervisor to oversee daily housekeeping operations, supervise staff, and ensure the highest cleanliness standards across guest rooms, common areas, and back-of-house spaces. You will inspect rooms, coordinate with Front Desk, and address guest requests promptly to uphold the property’s reputation.

Ideal candidates have at least 1 year in a supervisory housekeeping role, knowledge of cleaning products, and a flexible schedule to match occupancy.

Qualifications

• Minimum 1 year of experience as a Housekeeping Supervisor.
• Strong knowledge of cleaning products and guest service.
• Flexible schedule with varied weekly hours based on hotel occupancy.

Responsibilities

• Supervise day-to-day housekeeping operations and cover during high occupancy.
• Maintain cleanliness standards across guest rooms, common areas, and offices.
• Inspect rooms and common areas, report damages and improvement opportunities.
• Coordinate with Front Desk on room readiness and respond to guest requests promptly.
• Train and discipline housekeeping staff; ensure compliance with regulations.
• Manage wages and controllable expenses against budget.
• Lead by example and foster respectful communication.
• Improve guest experiences and uphold the property's reputation.

Skills

Guest service oriented

Cleaning products knowledge

Hospitality experience

Job description

WHO WE ARE:

Palisociety is a society of unique hotels and residences — Palihouse, Palihotel, Le Petit Pali, ARRIVE by Palisociety, and a growing collection of independently branded properties. Since our first hotel opened in Los Angeles in 2009, we've grown into a nationwide portfolio of neighborhood-centric hotels, restaurants, bars, and event spaces, earning recognition from Condé Nast Traveler, Travel + Leisure, the New York Times, and more.

We consider our employees our greatest asset: structured training from day one, consistent feedback, and a clear path for growth. We develop our leaders from within, because the strongest hospitality companies are the ones that grow their own.

ABOUT ARRIVE PALM SPRINGS:

Located in the Uptown Design District, ARRIVE Palm Springs is a striking design and architectural landmark, honoring the city's rich modernist legacy. Our 32-room boutique hotel features bright, residential-style guest rooms, a 42-foot-long pool and hot tub, firepits, bocce ball, ping pong tables, and a poolside restaurant and bar serving refreshing cocktails and California-centric classics.

POSITION PROFILE:

The Housekeeping Supervisor is responsible for all guest rooms and the day-to-day operations of the housekeeping department at ARRIVE Palm Springs overseeing daily assignments, room inspections, and employee relations. The ideal candidate brings excellent leadership skills to the role.

THE TASK AT HAND:

• Supervise day-to-day housekeeping operations, stepping in directly during high-occupancy periods.

• Maintain the highest cleanliness standards across guest rooms, common areas, and offices, and maintain guest room collateral.

• Inspect rooms, halls, lobby, bathrooms, and storage areas for repair or replacement needs, reporting damage and improvement opportunities to management.

• Advise the Front Desk of room readiness, and respond to guest requests and concerns promptly and professionally.

• Train, counsel, and discipline housekeeping team members, ensuring compliance with local, state, and federal regulations.

• Ensure correct cleaning chemical use and uniform guidelines, and manage wages and controllable expenses against budget.

• Lead by example, staying visible to staff and fostering an environment of respect, fairness, and open communication.

• Continuously improve guest and client experiences, helping manage the property's overall reputation.

WHAT WE'RE LOOKING FOR:

Required

• Minimum 1 year of experience as a Housekeeping Supervisor.
• Strong working knowledge of and passion for hospitality; guest-service oriented, with strong knowledge of cleaning products.
• Flexible schedule, with complete openness to varied weekly schedules based on hotel occupancy.

Physical

• Must be able to stand for long periods of time and push, pull, or lift up to 35 lbs.

WHAT'S IN IT FOR YOU:

• Competitive compensation package with medical, dental, vision, and life insurance, plus 401(k).
• Paid time off, holiday pay, and sick pay.
• Career advancement and professional development as we open new hotels and restaurants nationwide.
• Employee discounts across our entire portfolio (25 hotels and more to come!).