Housekeeping Supervisor

The Setai Hotels; Miami Beach, Northern (FL, KY); Hybrid; USD 42,000 - 60,000; Full time

Benefits offered by this job

401(k) retirement plan.

Paid Time Off

Health, dental, and vision insurance

Employee meals

Opportunities for career growth within

Job summary

Hotel Victor South Beach is seeking a Housekeeping Supervisor to oversee daily operations, supervise Room Attendants and related staff, and ensure rooms and public areas meet brand standards. The role reports to the Director of Housekeeping and requires leadership, attention to detail, and flexible scheduling.

Responsibilities include coordinating schedules, training staff, maintaining inventory, and handling guest requests with professionalism to ensure guest satisfaction at a premier Miami

Qualifications

• High school diploma or equivalent; hospitality certification preferred.
• 1–2 years of housekeeping experience, supervisory preferred.
• Strong leadership and attention to detail.
• Bilingual English/Spanish preferred.
• Ability to work in a fast-paced environment and flexible schedules.

Responsibilities

• Supervise and coordinate daily housekeeping activities for staff.
• Inspect guest rooms and public areas to ensure cleanliness standards.
• Assign daily work schedules and room assignments based on occupancy.
• Train and coach staff to maintain high performance and service standards.
• Ensure cleaning procedures and safety protocols are followed.
• Manage supplies, linens, and equipment inventory.
• Report maintenance issues and follow up on resolution.
• Handle guest requests and complaints professionally and promptly.
• Ensure compliance with hotel policies and quality standards.
• Assist with deep cleaning schedules and special projects.
• Maintain records such as inspection logs and attendance.

Skills

Leadership

Team management

Attention to detail

Communication

Bilingual English/Spanish

Fast-paced environment

Education

High school diploma

Tools

Scheduling systems

Reporting tools

Job description

JOB DESCRIPTION

Location: Hotel Victor South Beach

POSITION: Housekeeping Supervisor DEPARTMENT: Housekeeping

REPORTS TO: Director of Housekeeping

Job Summary: The Housekeeping Supervisor is responsible for overseeing daily housekeeping operations to ensure cleanliness, organization, and overall guest satisfaction. This role supervises Room Attendants, Housemen, and Public Area Attendants, ensuring all guest rooms and public areas meet the property’s standards and brand expectations.

Job Responsibilities

• Supervise and coordinate daily activities of housekeeping staff, including Room Attendants, Housemen, and Laundry Attendants


• Inspect guest rooms, public areas, and back-of-house areas to ensure cleanliness standards are consistently met


• Assign daily work schedules and room assignments based on occupancy levels and operational needs


• Train, coach, and support housekeeping team members to maintain high performance and service standards


• Ensure all cleaning procedures and safety protocols are followed


• Monitor and maintain housekeeping supplies, linens, and equipment inventory


• Report maintenance issues promptly and follow up to ensure resolution


• Handle guest requests and complaints in a professional and timely manner


• Ensure compliance with hotel policies, procedures, and quality standards


• Assist with deep cleaning schedules and special projects


• Maintain accurate records, including inspection logs, lost & found, and staff attendance

Required Skills & Qualifications

• High school diploma or equivalent required; hospitality certification preferred


• Minimum 1-2 years of experience in housekeeping, preferably in a supervisory role


• Strong leadership and team management skills


• Excellent attention to detail and organizational skills


• Ability to work in a fast-paced environment


• Good communication skills (bilingual English/Spanish preferred)


• Basic computer skills (scheduling systems, reporting tools)

Physical Requirements

• Ability to stand, walk, bend, and lift up to 25-30 lbs


• Ability to work flexible schedules, including weekends and holidays

Benefits

• 401(k) retirement plan.


• Paid Time Off


• Health, dental, and vision insurance


• Employee meals


• Opportunities for career growth within iconic South Beach properties.

This is a non-management position

This is a full time position