Housekeeping Supervisor

The Regents of the University of California on behalf of their Los Angeles Campus; Los Angeles (CA); On-site; USD 60,000 - 90,000; Full time

Job summary

The Regents of the University of California on behalf of their Los Angeles Campus is seeking a Housekeeping Supervisor to lead daily housekeeping operations at The Inn at UCLA and the Luskin Conference Center. You will work with the Executive Housekeeper to maintain high standards of cleanliness, guest safety, and service across two properties.

Ideal candidates bring 3+ years of supervisory housekeeping experience, strong communication skills, and proficiency with Microsoft Office and property

Qualifications

• 3+ years experience in housekeeping or rooms supervisory in a similar or larger hotel
• Strong interpersonal communication, political acumen, and cultural responsiveness
• Verbal and written communication with diverse populations and competing priorities
• Ability to maintain high productivity across a broad scope amid interruptions and changing workloads
• Working knowledge of housekeeping policies and sanitation of guest rooms, public areas, offices, and meeting rooms
• Ability to supervise staff, delegate tasks, motivate teams
• Proficient with standard business software (e.g. Microsoft Office) and property management software
• Strong writing skills for schedules, memos, and evaluations
• Knowledge of safety and sanitation rules for housekeeping
• Ability to manage inventories and monitor supplies to control costs
• Budget preparation, analysis, and cost control
• Knowledge of university policies related to HR processes (preferred)

Responsibilities

• Lead daily housekeeping operations with primary focus on The Inn at UCLA and oversee ~40 full-time staff
• Maintain exceptional cleanliness, guest safety, and service standards in collaboration with the Executive Housekeeper

Skills

Housekeeping supervision

Interpersonal communication

Verbal & written communication

Productivity under pressure

Safety & sanitation knowledge

Staff supervision & delegation

Microsoft Office

Property management software

Tools

Microsoft Office Suite

Property management software

Job description

Department Summary

The Luskin Conference Center (LCC) is a 300,000-square-foot, 7-story property on the UCLA campus. The LCC is comprised of 254 guest rooms, approximately 25,000 square feet of meeting space, a 160-seat restaurant, a fitness center, and a business center. The LCC is an academic meeting and conference destination supporting UCLA's education and research mission.The Luskin Conference Center is a no-tipping environment.

Position Summary

As a Housekeeping Supervisor, you will lead daily housekeeping operations with a primary focus on The Inn at UCLA—a charming, 61-room campus boutique hotel—while serving as a core member of a joint management team that oversees approximately 40 full-time career employees across both properties. Working alongside the Executive Housekeeper, you will maintain exceptional standards of cleanliness, guest safety, and service.

Salary & Compensation

*UCLA provides a full pay range. Actual salary offers consider factors, including budget, prior experience, skills, knowledge, abilities, education, licensure and certifications, and other business considerations. Salary offers at the top of the range are not common. Visit UC Benefit package to discover benefits that start on day one, and UC Total Compensation Estimator to calculate the total compensation value with benefits.

Qualifications

• 3+ years Experience of housekeeping or rooms supervisory experience in similar or larger sized hotel (Required)
• Strong interpersonal communication skills including political acumen, social perceptiveness, and the ability to engage with diverse populations in a respectful and culturally responsive manner (Required)
• Verbal and written communication skills sufficient to effectively communicate with diverse populations with competing priorities (Required)
• Experience maintaining a high productivity standard within a broad scope of responsibility despite frequent interruptions, changing priorities, changes in workload, and competing requirements. Ability to complete a large volume of diverse tasks efficiently, meeting established deadlines (Required)
• Working knowledge of housekeeping policies and standard operating procedures for cleaning and sanitation of guest rooms, public areas, office space, and meeting rooms (Required)
• Skill in interacting effectively with guests, team members, and managers in a high-volume, public setting using positive body language, direct eye contact, active listening, and a friendly and professional demeanor (Required)
• Demonstrated skill in supervising staff including delegating work to accomplish departmental goals and objectives efficiently and effectively, while motivating individuals to work together as a team (Required)
• Proficient skill using standard business software (e.g. Microsoft Office Suite) and property management software (Required)
• Skill in writing grammatically correct business English, such as schedules, memos, performance evaluations, and other routine correspondence (Required)
• Working knowledge of safety and sanitation rules and procedures for housekeeping (Required)
• Ability to accurately assemble material and equipment inventories and monitor usage of supplies and equipment to control costs (Required)
• Skill in budget preparation, analysis, and controlling costs (Required)
• Working knowledge of University and departmental policies and procedures related to employee recruitment, training, performance evaluations, disciplinary procedures, and time reporting (Preferred)

Special Conditions for Employment

• Background Check: Continued employment is contingent upon the completion of a satisfactory background investigation.
• Live Scan Background Check: A Live Scan background check must be completed prior to the start of employment.
• Age Requirement: Candidate(s) must be 18 years or older to be eligible to be hired.
• Pre-Placement Physical: Employment is contingent upon the completion of a satisfactory physical examination.
• Must be available to work varying schedules, including evenings, weekends, and holidays based on business needs(Required)

Schedule

Variable

Union/Policy Covered

99-Policy Covered

Complete Position Description

https://universityofcalifornia.marketpayjobs.com/ShowJob.aspx?EntityID=38&JDName=Custodial%20Supervisor%201%20(MI-DPT319200-JC005187-PD168521)