Housekeeping Supervisor

Appellation Lodi - Wine & Roses Resort and Spa

Lodi (CA)

On-site

USD 25,000 - 33,000

Full time

37 hours ago

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Benefits offered by this job

Health benefits

Vacation & Holidays

401(k) Matching

Aflac Supplemental

Team Member Discount

Job summary

Appellation Lodi - Wine & Roses Resort and Spa is seeking a Housekeeping Supervisor to lead daily operations, coach staff, and uphold luxury cleanliness standards. You will ensure rooms and spaces meet brand expectations while fostering teamwork and accountability.

The role requires hands-on leadership, open availability including nights and weekends, and a commitment to exceptional guest service. Background checks and fitness testing may apply.

Qualifications

Previous housekeeping experience in a hotel or resort environment.
Proven supervisory or leadership experience.
Strong organizational and time-management skills.
Excellent communication and interpersonal abilities.
Commitment to exceptional guest service and attention to detail.
Ability to prioritize multiple responsibilities in a fast-paced environment.
Experience coaching and training team members; problem-solving under pressure.
Bilingual English/Spanish preferred.
Flexibility to work weekends, evenings and holidays.

Responsibilities

Supervise daily housekeeping operations in the absence of the Executive Housekeeper.
Lead, coach, and motivate housekeeping team members to deliver exceptional service and maintain luxury standards.
Inspect guest rooms, public spaces, employee areas, and facilities for cleanliness and presentation.
Assist with scheduling, performance coaching, training, and onboarding of new housekeeping staff.
Help recruit and interview new team members.
Respond promptly to guest requests and service recovery opportunities.
Oversee Lost & Found procedures and department documentation.
Monitor inventory levels and assist with ordering housekeeping supplies and equipment.
Ensure safety standards and chemical handling procedures are followed.
Identify maintenance issues and communicate repair needs.
Maintain accurate daily reports and department records.
Work alongside the housekeeping team by assisting with cleaning as needed.
Foster a positive, collaborative work environment reflecting Appellation values.

Skills

Housekeeping experience

Supervisory experience

Organizational skills

Communication skills

Guest service orientation

Time management

Coaching/training

Problem solving

Bilingual English/Spanish

Weekend/evening availability

Job description

Description

At Appellation, we believe memorable hospitality begins with exceptional people. Every detail matters from impeccably maintained guest rooms to welcoming public spaces and our Housekeeping team plays an essential role in delivering those experiences.

Job Type

Full-time

Description

As a Housekeeping Supervisor, you'll support the Executive Housekeeper by leading daily housekeeping operations, coaching and developing team members, ensuring the highest standards of cleanliness, and fostering a culture of teamwork, accountability, and genuine hospitality.

If you're a hands‑on leader who takes pride in creating beautiful spaces and developing others, we'd love to meet you.

This is a full‑time position that requires open availability, including nights, weekends, holidays, and on-call shifts. Employment is contingent upon the successful completion of a background check and a physical fitness test.

Job Responsibilities Include But Not Limited To

Supervise the daily operations of the housekeeping department in the absence of the Executive Housekeeper.
Lead, coach, and motivate housekeeping team members to deliver exceptional service and maintain luxury hospitality standards.
Inspect guest rooms, public spaces, employee areas, and facilities to ensure cleanliness, presentation, and compliance with brand standards.
Assist with scheduling, performance coaching, training, and onboarding of new housekeeping associates.
Help recruit and interview new team members.
Respond promptly and professionally to guest requests and service recovery opportunities.
Oversee Lost & Found procedures and department documentation.
Monitor inventory levels and assist with ordering housekeeping supplies and equipment.
Ensure compliance with safety standards, chemical handling procedures, and company policies.
Identify maintenance issues and communicate repair needs to the appropriate departments.
Maintain accurate daily reports and department records.
Work alongside the housekeeping team by cleaning guest rooms and public areas as needed to support business demands.
Foster a positive, respectful, and collaborative work environment that reflects Appellation's values.

Compensation & Benefits

Pay: $21.35 per hour
Health benefits including medical, dental, vision, life insurance and EAP
Vacation and Holiday Pay
401(k) Matching
Aflac Supplemental
Team Member Discount

GROW WITH US

Rooted from the elegant merger of the culinary and hospitality worlds, Appellation is much more than a typical hotel company. Inspired by its name, this new hotel brand brings together the best of local elements in a new way: a hotel collection powered by people, connected by food, and defined by place - All designed to celebrate its destinations' culture, community, and craftsmanship.

Developed by visionary co-founders Charlie Palmer, one of America's best-known, award-winning chefs and pioneer in the American hotel-restaurant model, and Christopher Hunsberger, a 30-year veteran of Four Seasons Hotels and Resorts and its former president of North Americas.

Appellation Lodi - Wine & Roses Resort and Spa offers the perfect setting for romantic getaways, special occasions, business events, and more. As San Joaquin's leader in hospitality and culinary excellence, we provide a strong team atmosphere and career growth opportunities in various fields, including hotel industry, culinary arts, event planning, spa & wellness, administration, and management.

Our resort is located in Lodi, California, a hidden gem in the heart of Northern California’s wine country that offers an exceptional quality of life with a welcoming small-town feel. Home to award-winning wineries, a charming downtown, and a close-knit community, Lodi is known for its beautiful weather, abundant outdoor recreation, and relaxed pace of life. The cost of living is significantly more affordable than many major metropolitan areas, at approximately 41% lower than San Francisco, 28% lower than Los Angeles, and 21% lower than Napa. With convenient access to Sacramento, the Bay Area, and Lake Tahoe, Lodi is an ideal destination for professionals and families seeking career growth alongside a balanced, fulfilling lifestyle.

Visit https://www.appellationhotels.com/hotels/california-lodi/ to learn more about our resort.

Requirements

Previous housekeeping experience in a hotel or resort environment.
Prior supervisory or leadership experience preferred.
Strong organizational and time-management skills.
Excellent communication and interpersonal abilities.
A commitment to exceptional guest service and attention to detail.
The ability to prioritize multiple responsibilities in a fast-paced environment.
Experience training and coaching team members.Problem-solving skills with the ability to make sound decisions under pressure.
Bilingual English/Spanish preferred.
Flexibility to work weekends, evenings, and holidays as business needs require.

Physical Requirements