Housekeeping Supervisor

Grand Hyatt; Indio (CA); On-site; USD 29,000 - 35,000; Full time

Benefits offered by this job

Medical, Dental, Vision after 30 days

Paid holidays, vacation and sick leave

Life Insurance

401K with Matching

FSA

Tuition Reimbursement

Complimentary Employee Meal

Complimentary Parking

Referral Bonuses

Free room nights

Discounted room nights

Friends and Family discounts

Job summary

Grand Hyatt Indian Wells Resort and Villas in Indian Wells, CA seeks a Housekeeping Supervisor to lead the department, inspect rooms, and coach staff for exceptional guest experiences.

Minimum 1 year hotel experience and strong communication are required; supervisory background is preferred and basic computer skills are expected.

Pay is $21.00–$25.20 per hour, with benefits after 30 days, paid time off, and opportunities for advancement within Hyatt.

Qualifications

• A true desire to satisfy the needs of others in a fast-paced environment.
• Refined verbal and written communication skills.
• Ability to interact with people of diverse backgrounds.
• Service oriented style with professional presentation skills.
• High energy, leadership, and strong customer service focus.
• Proficient in Microsoft Word and Excel.
• Excellent organizational, interpersonal and administrative skills.

Responsibilities

• Supervise housekeeping staff and shift operations.
• Inspect guest rooms and address quality issues.
• Counsel and interview employees; resolve guest complaints.
• Handle general office duties.

Skills

Customer service

Communication skills

Interpersonal skills

Organizational skills

Leadership

Microsoft Word/Excel

Tools

Microsoft Word

Excel

Job description

Organization- Grand Hyatt Indian Wells Resort and Villas

Summary

Located in the heart of Greater Palm Springs, Grand Hyatt Indian Wells Resort and Villas offers a new level of luxury and sophistication in the desert. Following a complete property-wide transformation, the resort now features 530 elegantly redesigned guestrooms, suites, and casita-style villas.

Nestled in scenic Indian Wells, our resort is poised to become a premier destination for discerning travelers, combining world-class amenities, elevated service, and the refined style of the Grand Hyatt brand.

Join us in shaping the future of hospitality in Indian Wells, where every role is key to creating exceptional guest experiences.

The Housekeeping Supervisor is responsible for Supervisory duties in the housekeeping department. This includes inspecting guest rooms, counseling and interviewing employees, resolving guest complaints, general office duties, etc. Minimum of 1-year hotel experience and excellent communication skills, as well as basic computer skills. Prior supervisory experience preferred.

The pay range for this position is $21.00 - $25.20 hourly. This is the pay rate for this position that the Grand Hyatt Indian Wells reasonably expects to pay. Decisions regarding individual salaries will be based on a number of factors, such as experience and education.

Benefits:

• Medical, Dental, and Vision after 30 days of Full-Time employment
• Paid holidays, vacation and sick leave
• Life Insurance, 401K with Matching, Flexible Spending Account (FSA), Employee Assistance Program, Tuition Reimbursement, Complimentary Employee Meal, Complimentary Parking, Referral Bonuses
• Free room nights, Discounted room nights and Friends and Family discounts (subject to waiting periods)
• Unlimited growth potential with Hyatt. Ability to relocate for advancement opportunities in the future
• Teaching hotel where you can learn from some of the best in the business
• Tuition Reimbursement - $1,000 per year

Qualifications

• A true desire to satisfy the needs of others in a fast-paced environment.
• Refined verbal and written communication skills.
• Demonstrated ability to effectively interact with people of diverse socioeconomic, cultural, disability, and ethnic backgrounds.
• Service oriented style with professional presentations skills
• Must possess the following strengths: high energy, entrepreneurial spirit, motivational leader, effective communicator, effective in providing exceptional customer service and ability to improve the bottom line
• Must be proficient in Microsoft Word and Excel
• Must have excellent organizational, interpersonal and administrative skills