Housekeeping Supervisor

High Point & SEMCOA

Hyannis (MA)

On-site

USD 46,000 - 58,000

Full time

14 days+

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Benefits offered by this job

Medical, dental, and vision insurance

403(b) retirement plan

Paid vacation and time off

Bonuses and referral incentives

Free meals at select programs

Job summary

High Point & Affiliated Organizations (HPAO) in Hyannis, MA is seeking a Housekeeping Supervisor to oversee daily cleaning operations at the High Point Inpatient Campus. The role ensures safety, infection control, and quality of care in a fast-paced healthcare setting.

You will schedule staff, manage payroll in the HRIS, coordinate inspections, and train new hires while maintaining strict compliance with HIPAA and other regulations.

Qualifications

Must present courteous and professional at all times.
Demonstrated flexibility and ability to perform multiple tasks.
Excellent verbal and written communication skills.
Proficient with basic computer skills and HRIS software.
Ability to work collaboratively with others in a team.

Responsibilities

Manage staffing and on-going scheduling for direct reports.
Provide on-going supervision to staff.
Process payroll for staff within the HRIS system.
Oversee department budget and expenditures.
Attend mandatory manager meetings.
Arrange and conduct interviews for new hires.
Hire, onboard and train staff; perform annual evaluations.
Support quality of care and patient rights; participate in trainings.

Skills

Courteous professional

Flexibility

Communication skills

Computer skills

Teamwork

SUD/mental health awareness

Professional ethics

HIPAA/compliance

De-escalation training

Lifting ability

Education

High School Diploma or GED

Tools

HRIS software

Job description

Location: High Point Inpatient Campus - Hyannis, MA
Education: High School Diploma or GED, preferred
Pay Range: $45,760 - $58,240 salaried annually depending on experience and education
Status: Full Time; Monday-Friday
Shift: Day Shift (can be flexible; generally, 8am-4:30pm or 9a-5:30pm)

About Us

High Point & Affiliated Organizations (HPAO) is a health and human service agency whose mission is to treat and prevent substance use disorders and mental illness. High Point has programs located throughout southeastern Massachusetts, offering a full continuum of care for substance use and mental health treatment, including inpatient, outpatient, residential, and community-based services. Programs and services also assist survivors of abuse, violence, and families experiencing homelessness. High Point believes that everyone has inherent goodness, worth, and dignity. Our goal is to help individuals and families achieve personal change and improve their quality of life.

Housekeeping Supervisor Requirements

Must always present as courteous and professional;
Demonstrated flexibility and ability to perform multiple tasks;
Must have excellent verbal and written communication skills, including the ability to organize ideas in logical and clear fashion;
Proficient and knowledge of basic computer skills and software programs including the ability to learn, use and train on HPAO electronic information systems;
Must have the ability to work with others in cooperative and collaborative manner;
An understanding of the relationship between substance uses and mental health issues and/or self-help programs;
High level of professional boundaries and ethics;
Comply with Federal Regulations, 42 CFR Part 2, Substance Abuse Confidentiality Regulations and HIPAA Regulations;
Completion of the HPAO approved de-escalation training;
Must be able to lift a minimum of 50lbs.

Housekeeping Supervisor Duties & Responsibilities

Knowledge of Infection Control standards such as hand washing, Personal Protective Equipment (PPE) kits, Blood spill kits, etc.;
Organize adequate staffing pattern and on-going scheduling of direct reports;
Provide on-going formal supervision to direct reports;
Process payroll for staff, leave time request and tickets within the HRIS system;
Oversight and Maintenance of the departments fiscal budget;
Attend mandatory weekly and monthly manager meetings;
Arrange and conduct interviews with potential hires;
Hiring, Onboarding and Training of new staff;
Conduct initial and annual performance assessments of all staff;
Take part in outside educational programs in an effort to enhance both professional and personal growth;
Attend and participate in mandatory in-service programs/trainings;
Be responsible for decisions and actions relative to quality of care for all patients;
Conducts regularly scheduled staff meetings, maintains a meeting log and provides minutes;
Utilizes standard precautions at all times;
Prepare for and review all site visits and inspections conducted by Joint Commission, DPH, DMH, etc. and any other authorities having jurisdiction and take immediate action to correct any deficiencies;
Demonstrates behaviors that recognize the rights of patients as defined by the patient rights;
Knowledge of chemical handling and the SDS manual Knowledge of OSHA safety precautions;
Knowledge of chemicals used in cleaning products and possible interactions if mixed;
Knowledge of proper cleaning techniques according to Infection Control standards;
Schedules, assigns and supervises daily activities of the housekeeping staff;
Insures the safety and sanitary operation of the facility;
Maintains sufficient inventory of cleaning supplies and clean linen;
Other duties as assigned by the Site Director, Program Director, Director of Support Services/Facilities, Chief Operating Officer.

Housekeeping Supervisor Qualifications

High School Diploma or GED equivalent;
At least 2 years of management experience.

Benefits

High Point’s main objective is to ensure employees and their families lead fulfilling and healthy lives. We provide resources and support that help build and sustain physical, financial, and emotional well-being so employees can focus on what matters most.