Housekeeping Supervisor

The Hotel at Avalon; Fort Lauderdale, Northern (FL, KY); Hybrid; USD 42,000 - 56,000; Full time

Benefits offered by this job

Free employee lunches

Free parking

Performance-based bonuses

Employee incentive programs

Job summary

The Westin Fort Lauderdale Beach Resort in Fort Lauderdale, FL is seeking a Housekeeping Supervisor to lead the on-site housekeeping team. You will supervise staff, provide coaching, and ensure high cleanliness standards and guest satisfaction across rooms and public areas.

The role requires strong communication, reliability, and the ability to move around the property; lifting up to 100 lbs may be required.

Qualifications

• Housekeeping experience and knowledge of hotel cleaning standards.
• Strong verbal and written communication abilities.

Responsibilities

• Supervise housekeeping staff with training and feedback.
• Interview, hire, train, and evaluate staff; handle disciplinary actions when needed.
• Inspect guest rooms, public areas, and back-of-house areas for cleanliness and safety compliance.
• Assign tasks to staff and manage special requests to ensure smooth operations.
• Oversee supply distribution and inventory to control costs and stock levels.
• Respond to guest requests and concerns to ensure satisfaction.
• Log items in Lost and Found and handle inquiries.
• Implement safety and emergency procedures for staff and guests.
• Maintain attendance and be available for regular shifts.
• Perform other duties as assigned.

Skills

Housekeeping experience

Verbal communication

Written communication

Job description

## Housekeeping SupervisorApply: On-Site: Westin Beach Resort Fort Lauderdale - Fort Lauderdale, FL: Full time: Posted Today: JR119140**About Us**Escape to The Westin Fort Lauderdale Beach Resort and discover the \"Venice of America.\" Enjoy spectacular views of the ocean and Intercoastal Waterway and let the sound of lapping waves soothe your senses, day and night. Our associates love working here, and we think you will too! We offer free employee lunches, free parking, and monetary incentives based on Trip Advisor and GSS mentions, among other perks. Come find your home away from home and join the Westin team today!Don't meet every single requirement of this job? At HEI we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to still send in your information. You may be the perfect candidate for this or for other roles within our organization! We value U.S. military experience and invite all qualified military candidates to apply.**Compensation**### Tipped/Service Charge Eligible? No### Discretionary Performance Bonus Eligible? No**Overview**Maintain the building to ensure safe and clean experience for hotel guests, associates, and vendors. Provide Housekeeping Team direction and support.### **Essential Duties and Responsibilities*** Supervise the housekeeping staff; providing open communication, training, coaching, and counseling and providing performance feedback to ensure maximum efficiency.* Interview, hire, train, recommend performance evaluations, resolve problems, provide open communication, and recommend discipline and/or termination when appropriate.* Supervise and inspect the cleaning of the guest rooms, turndown service, public areas and back of the house; ensure compliance with accident/loss prevention programs, health/sanitation standards and regulations to achieve a high level of cleanliness and guest satisfaction.* Issue assignments to staff reviewing special requests and areas of concentration to ensure a smooth flow of the housekeeping operation.* Issue supplies/goods to staff at beginning of shift in order to control inventory and ensure proper supplies are available while controlling expenses.* Respond to guest requests, concerns, and problems to ensure guest satisfaction.* Log items into the Lost and Found and answer inquiries to maintain controls and ensure guest satisfaction.* Implement emergency training and procedures to ensure appropriate protection of the hotel, guests, staff and company assets.* Comply with attendance rules and be available to work on a regular basis.* Perform any other job-related duties as assigned.**Qualifications and Skills*** Housekeeping experience preferred.* Ability to grasp, lift, carry or otherwise move materials weighing up to 100 lbs. with or without reasonable accommodation.* Ability to move throughout building, bend, stoop and reach to assist other staff members, i.e., room attendants, house-persons, and inspectors to complete their individual tasks if situation demands with or without reasonable accommodation.* Effective verbal and written communication skills. Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc.## **Benefits**HEI Hotels and Resorts is committed to providing a comprehensive benefit program that offers you choices for your physical, mental and financial wellness, creating value in your most important investment - you! For your physical and mental wellness we offer competitive Medical and Dental programs through Anthem Blue Cross Blue Shield as well as Vision insurance programs through EyeMed. Our Vacation, Sick and Holiday programs are available for you to rejuvenate with time off. HEI also provides pet insurance through the ASPCA. For your financial wellness, HEI provides a wide array of coverage, including Supplemental, Spousal and Child Life insurance as well as Short and Long-Term Disability plans. Our 401(k) Savings Plan with matching funds, and discounts through our 'YouDecide' and Hotel Room Discount programs provide additional incentives for choosing HEI as the employer of your future. Specific details and eligibility of these programs vary by location and employment status.### HEI Hotels and Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.