Housekeeping Supervisor

Marc & Rose Hospitality; Flagstaff, Northern (AZ, KY); Hybrid; USD 38,000 - 52,000; Full time

Job summary

High Country Motor Lodge in Flagstaff, AZ is seeking a supervisor to lead our housekeeping team in delivering spotless rooms and inviting public areas. You will inspect rooms, assign tasks, and organize training to uphold safety and quality standards.

The ideal candidate has 6 months to 1 year in a housekeeping supervisor role, a strong work ethic, and excellent communication. English proficiency and a professional appearance are essential to succeed in this role.

Qualifications

• High School graduates or equivalent preferred, with 6 months to 1 year in a supervisory role within housekeeping.
• Value a strong work ethic, ethical behavior, and effective communication.
• Physical readiness, professional appearance, and English proficiency are essential.

Responsibilities

• Lead and inspire a housekeeping team to keep guest rooms and public areas spotless and inviting.
• Conduct detailed room inspections to meet standards and enhance guest experience.
• Assign and manage daily tasks for efficiency and thoroughness across the lodge.
• Organize and oversee training on cleaning protocols, safety, and guest interaction.
• Handle inventory and supply orders to keep operations running smoothly.
• Collaborate with Front Desk and Maintenance to address guest needs and facility issues promptly.
• Ensure compliance with safety and sanitation protocols for a safe environment.
• Engage with guests to resolve concerns with professionalism and care.
• Support special projects from deep cleaning to VIP preparations to elevate guest experience.

Skills

Supervisory experience

Housekeeping

English proficiency

Education

High School diploma

Job description

Join Our Spirited Team at the Heart of Flagstaff's Natural Beauty

Imagine working in an environment surrounded by the breathtaking landscapes of Flagstaff, AZ, where the spirit of nature meets modern comfort. At High Country Motor Lodge, we’re not just about maintaining standards; we’re about creating exceptional experiences for our guests and nurturing a supportive and dynamic team culture. If you’re passionate about delivering top-notch service and want to grow your career in a vibrant, outdoor-centric city, this opportunity is tailored for you.

What You’ll Do

• Lead and inspire a dedicated housekeeping team to ensure our guest rooms and public areas are spotless and inviting.
• Conduct detailed room inspections to guarantee our standards are met, enhancing the guest experience.
• Assign and manage daily tasks, ensuring efficiency and thoroughness in every corner of our lodge.
• Organize and oversee training sessions, focusing on cleaning protocols, safety practices, and guest interaction, to cultivate an environment of learning and empowerment.
• Handle inventory and supply orders meticulously to keep operations running smoothly.
• Collaborate seamlessly with the Front Desk and Maintenance teams to streamline communication and address any guest needs or facility issues promptly.
• Take charge of compliance with all safety and sanitation protocols, providing a safe, clean, and appealing environment for everyone.
• Engage directly with guests to resolve any concerns, ensuring every interaction is handled with grace and professionalism.
• Support special projects, from deep cleaning to preparing for VIP guests, ensuring every detail contributes to an extraordinary guest experience.

Who We’re Looking For

High School graduates or equivalent preferred, with a minimum of six months to one year in a supervisory role within housekeeping. We value a strong work ethic, a commitment to ethical behavior, and the ability to communicate effectively. Physical readiness, a professional appearance, and a proficiency in English are essential to thrive in this role. If you’re eager to lead, willing to learn, and ready to contribute to a team that values kindness and professionalism, you’ll fit right in!

Why High Country Motor Lodge?

Located in the stunning region of Northern Arizona, High Country Motor Lodge is more than just a workplace. It’s a community where you can grow professionally, surrounded by natural beauty that inspires excellence. From the majestic peaks of the San Francisco Mountains to the expansive Coconino National Forest, our location offers a unique backdrop that enhances our lodge’s ambiance and enriches the daily lives of our team. Join us, and see how your career can flourish in an environment that blends nature’s majesty with exceptional hospitality.

Our Commitment to You

We believe in treating every member of our team with respect and kindness. By joining us, you embark on a career path where your contributions are valued and your professional growth is encouraged. At High Country Motor Lodge, we don’t just offer jobs; we offer career journeys in one of the most picturesque settings in the country.

Attendance as scheduled is a critical element in all positions at High Country Motor Lodge.

High Country Motor Lodge Leaders and Associates believe each guest (internal and external) should be treated with respect, kindness and professionalism. We create Genuine Hospitality, enticing our guests to return again and again. In order to be successful at High Country Motor Lodge, Associates must share both our Purpose and our Pillars. This includes possessing and demonstrating a high level of kindness and respect for both internal and external guests. Our forward thinking, fun, friendly, engaging and enthusiastic team treat every guest as if they were our only guest.

Source: Marc & Rose Hospitality