Housekeeping Supervisor

Concord Embassy Suites - Atrium Hospitality; Concord (NC); On-site; USD 2,452,000 - 2,893,000; Full time

Benefits offered by this job

401(k) plan with company match

Health coverage (medical, dental, and视

Paid Time Off

DailyPay

Tuition reimbursement

Brand discounts

Community service programs

Equal Opportunity Employer

Job summary

Concord Embassy Suites - Atrium Hospitality is seeking a dedicated Housekeeping Supervisor to lead daily room cleaning operations and ensure guest-ready accommodations at our Concord, NC property.

The role requires 6+ months of housekeeping experience, a high school diploma, basic computer skills, and the ability to lift 50 lbs. Flexibility for days, nights, weekends, and holidays is essential, with opportunities for growth and competitive benefits.

Qualifications

• 6+ months of housekeeping or related experience.
• High school diploma or equivalent.
• Basic computer skills.
• Physical ability to lift 50 lbs, stand, walk, bend, and squat.
• Flexible availability – days, nights, weekends, holidays.

Responsibilities

• Supervise housekeeping associates and daily operations—making sure rooms shine and schedules run smoothly.
• Coordinate with other departments to ensure rooms are guest-ready without delays.
• Inspect rooms and public spaces to verify cleanliness, quality, and room status.
• Coach, support, and recognize team members to keep morale high and standards higher.
• Assist with schedules, supply forecasting, lost & found, and opening/closing duties.

Skills

Housekeeping

Leadership

Scheduling

Communication

Education

High school diploma or equivalent

Tools

Basic computer skills

Job description

Hotel: Concord Embassy Suites 5400 John Q. Hammons Dr. NW Concord, NC 28026

Full time

Compensation Range: 17.80-21.00

Compensation is determined based on a variety of factors, including experience, skills, qualifications, and the specific location of the role. Actual pay may differ depending on these factors.

What’s in it for you?

The Atrium SPIRIT is a belief in the power of Service, Perseverance, Inclusion, Respect, Innovation, and Teamwork to create an environment where everyone thrives.

• Career Growth & Learning – 40% of our management hires are internal promotions!
• Invest in Your Future – 401(k) plan with company match.
• Comprehensive Health Coverag e – Medical, dental, and vision insurance options.
• Paid Time Off & Vacation – Enjoy exclusive Atrium Traveler and brand discount programs to explore new destinations
• Perks That Fit Your Life – Enjoy DailyPay, wellness programs, tuition reimbursement, and exclusive discounts on your favorite brands and services.
• Purpose & Impact – Make a difference through Atrium’s community service and volunteer programs.

Job Description

What You Will Do

• Supervise housekeeping associates and daily operations—making sure rooms shine and schedules run smoothly.
• Coordinate with other departments to ensure rooms are guest-ready without delays.
• Inspect rooms and public spaces to verify cleanliness, quality, and room status.
• Coach, support, and recognize team members to keep morale high and standards higher.
• Assist with schedules, supply forecasting, lost & found, and opening/closing duties.

What We Are Looking For

• 6+ months of housekeeping or related experience – You’ve been in the cleaning trenches and know how to lead by example.
• High school diploma or equivalent – A strong base for growing your career in hotel operations.
• Basic computer skills – For schedules, supply orders, and the occasional lost sock report.
• Physical ability – Able to lift 50 lbs, stand, walk, bend, and squat through your shift.
• Flexible availability – Days, nights, weekends, holidays—you’re ready when guests are.

Why Atrium

Hear it from Jennifer: I feel valued and recognized through verbal acknowledgment, constructive feedback, team celebrations, personalized appreciation, opportunities for growth, peer recognition, and competitive compensation and benefits.

Atrium is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected Veteran status.

Notice of candidate Privacy Rights: https://www.atriumhospitality.com/privacy-policy