Housekeeping Supervisor

MedStar Health; Chicago (IL); On-site; USD 60,000 - 80,000; Full time

Job summary

A leading hotel in Chicago seeks a Housekeeping Supervisor to enhance the guest experience through exceptional service and leadership. The role involves supervising daily operations, addressing guest concerns, and ensuring cleanliness standards. Ideal for candidates with strong hospitality skills and a commitment to guest satisfaction.

Benefits

Employee benefit card offering discounts

Access to world-class learning opportunities

Opportunity to grow within the company

Qualifications

• Warm and caring personality; leadership experience is an asset.
• Housekeeping experience required, hotel setting preferred.
• Strong attention to detail and time management skills.

Responsibilities

• Lead day-to-day operations of housekeeping department.
• Handle guest concerns and ensure service standards.
• Perform room inspections and assist room attendants.

Skills

Attention to detail

Organizational skills

Problem solving

Interpersonal skills

Communication

Tools

Opera

Job description

Company Description

At Fairmont, our passion is to connect our guests to the very best of our destinations. Our hotels offer guests extraordinary places, created by combining unique architecture, expressive decor and artistry and magnificent features. Add engaging service and the result is an unforgettable guest experience.

Fairmont Chicago, Millennium Park features beautifully appointed, extraordinarily spacious guestrooms and spectacular suites, including 82 newly renovated rooms and Fairmont Gold Lounge along with our recently launched pan-Latin Restaurant in partnership with Richard Sandoval Hospitality. Fairmont Chicago, Millennium Park offers a superior and distinctive array of amenities and services, including seasonal pop-ups and luxury event space.

Job Description

Housekeeping Supervisor:

You are at the heart of the hotel! Reliable and engaging. As a Housekeeping Supervisor, you will demonstrate the essence of creating an exceptional guest journey. You are committed to taking care of the guests from the moment they arrive through to their departure.

What is in it for you:

• Employee benefit card offering discounted rates in Accor worldwide
• Access to Accor Academies world class learning opportunities
• Opportunity to develop your talent and grow within your property and across the world!
• Ability to make a difference through our Corporate Social Responsibility activities

What you will be doing:

• Lead and supervise the day-to-day operation of the department to ensure service standards are followed with friendly and engaging service
• Ensure employees are informed daily about priorities to personalize service
• Handle guest concerns and react quickly, tracking and notifying proper areas to guarantee memorable moments for our guests
• Assist withroom attendants' concerns on the floors
• Perform room inspections

Compensation: $28.48 per Hour

Qualifications

Your experience and skills include:

• Warm and caring personality; previous experience in a similar leadership role is an asset
• Housekeeping experienced required, experience in hotel setting preferred
• Ability to anticipate and focus attention on guest needs, being professional and welcoming
• Excellent attention to detail, organizational skills,time management
• Prior experience working with Opera or a related system
• Strong interpersonal, communication, and problem solving abilities and the ability to lead by example
• Availability to work flexible hours, including weekends and holidays, varying shifts

Additional Information

Visa Requirements: Successful candidates must be legally eligible to work in the United States.

Our commitment to Diversity & Inclusion:

We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Why work for Accor?

We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities.

By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/



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