Housekeeping Supervisor

Concord Hospitality Enterprises; Charlotte (NC); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical/Dental/Vision

Life Insurance

401K options

Tuition assistance

Discounted room rates

Training & development

Career advancement opportunities

Job summary

Concord Hospitality Enterprises seeks a Room Inspector/Housekeeping Supervisor to oversee housekeeping, laundry and room attendant teams. You will ensure rooms and public areas meet our cleanliness standards and train staff for continuous improvement.

Responsibilities include supervising room attendants, maintaining inventory and linen areas, and upholding grooming and safety guidelines. Bilingual English/Spanish is a plus, and EEO policy is observed.

Responsibilities

• Inspect guest rooms and public areas daily to ensure cleanliness standards.
• Supervise Room Care Attendants and housekeeping staff.
• Provide ongoing training to increase knowledge and skill levels.
• Maintain room readiness and proper grooming standards.
• Oversee linen rooms, laundry area, and cart organization.
• Communicate housekeeping policies and procedures to staff.

Job description

We are hiring a Room Inspector/ Housekeeping Supervisor! As the Housekeeping Supervisor you directly oversee housekeeping, laundry and houseperson team members.

Responsibilities

• Provide the highest quality of service to the customer at all times.
• Supervise Room Care Attendants.
• Inspect guest rooms and public areas on a daily basis to ensure standards of cleanliness.
• Conduct ongoing training of all housekeeping employees to increase job knowledge and skill level.
• Promote teamwork and employee morale.
• Assist in running pre-shift meeting, distribute keys and assignments to the staff, and ensure proper grooming standards are met.
• Communicate all policies and procedures for housekeeping and special cleaning projects.
• Maintain cleanliness and organization of linen rooms, laundry area, lost and found, storage rooms, employee break room, and Guest Room Attendant’s carts.
• Ensure ready status of all rooms daily. Maintain key control.
• Ensure guest satisfaction through room cleanliness and attention to guest needs.
• Check fixtures, television, radio, and heating/cooling equipment for proper operation.
• Set heating/cooling equipment and radio on proper settings.
• Inspect room for maintenance needs and report on maintenance service requests.
• Perform daily general clean duties and changing of bedspreads, blankets, mattress pads and shower curtains as assigned.
• Log rooms cleaned on daily housekeeping report.
• Fold terry and linen while waiting for rooms.
• Know how to operate laundry equipment and maintain public area cleanliness.

Benefits (Full Time Associates Only)

We offer competitive wages. Full-time associates are eligible to participate in a comprehensive benefit package, which includes

• medical/dental/vision plans
• life insurance
• ST/LT disability options
• 401K options
• tuition assistance
• discounted room rates at Concord managed hotels
• training & development
• career advancement opportunities

Why Concord?

Our culture is based on our five Cornerstones and they are what we consider our foundation: Quality, Integrity, Community, Profitability, and Fun. It’s important to us to provide a great work environment for our associates and we strive to hire the BEST associates in the market. At Concord, you can enjoy a culture where you are valued and our Associate First policy is a way of life. Utilize your hospitality talents with a Company that cares about you and your development. We do many fun things on property to stay engaged with our associates and show you we care about you.

If you are seeking a position where you can grow and be a part of a fun team, this job may be your answer. We are proud to be an EEO employer M/F/D/V. We maintain a drug-free workplace.

Bilingual in English/Spanish is a plus.