Housekeeping Supervisor

Hireology; Baraboo (WI); On-site; USD 32,000 - 48,000; Full time

Benefits offered by this job

401(k) with company match

Flexible scheduling

On-the-job training

Paid Time Off

Holiday Pay

Travel discounts

Medical, dental, and vision insurance

Job summary

S&L Hospitality's Fairfield Inn & Suites in Baraboo, WI is seeking an experienced Housekeeping Supervisor who will oversee daily housekeeping operations and ensure guest rooms meet Marriott standards.

You will assign tasks, schedule shifts, train staff, handle inventory, and address guest complaints while maintaining safety and cleanliness. The role emphasizes teamwork and process improvement in a friendly environment.

Qualifications

• High school diploma or GED.
• Proven housekeeping or hospitality experience.
• Hospitality leadership experience, minimum two years.
• Working knowledge of housekeeping.
• Proficient in Microsoft Office.

Responsibilities

• Assigning housekeeping tasks and inspecting standards.
• Scheduling staff shifts and replacements.
• Investigating complaints about service.
• Training housekeeping staff.
• Observing inventory and ordering supplies.
• Screening applicants and recommending promotions.
• Performing cleaning duties during shortages.

Skills

Leadership

Customer service

Multitasking

Time management

Microsoft Office

Education

High school diploma or GED

Tools

POS systems

Marriott standards

Job description

Are you an experienced hospitality leader who is driven to deliver outstanding guest experiences looking for a role that provides value in the following related to your job: work-life balance, friendly, casual work environment; willingness to help others; drive for process improvement; willing to put in the extra efforts? We are seeking an experienced leader in Housekeeping for the Fairfield Inn & Suites in Baraboo, WI!

Our location is a short distance from Devil's Lake State Park, the Wisconsin Dells, Ho Chunk Casino and much more - everything that you what to see and do whether you are staying with us as a guest or looking for the right career opportunity! At Fairfield Inn & Suites - Baraboo, you're our #1 priority!

The Housekeeping Supervisor will be responsible to oversee all duties performed by our housekeeping staff including but not limited to assigning tasks to the housekeeping staff, identifying and reporting cases of tardiness, and monitoring cleaning supplies. You should also inform management of any equipment or furniture in need of repair or replacement and ensure that the housekeeping staff complies with all safety and sanitation policies.

To be successful as an Housekeeping Supervisor, you should be able to develop and implement strategies to improve the functioning of the housekeeping department. Ultimately, an exceptional housekeeping supervisor should have excellent management skills and be able to ensure that housekeeping operations run efficiently.

Additional responsibilities will include but are not limited to:

• Assigning housekeeping tasks to staff and inspecting work to ensure that the prescribed standards of cleanliness are met.
• Scheduling staff shifts and organizing replacements as required.
• Investigating and addressing complaints regarding poor housekeeping service.
• Providing training to the housekeeping staff.
• Regularly taking inventory of cleaning supplies and ordering stock as needed.
• Issuing cleaning supplies and equipment to housekeeping staff as needed.
• Screening housekeeping applicants and recommending promotions, transfers, and dismissals.
• Performing various cleaning duties in instances of staff shortages.

Requirements:

• High school diploma or GED.
• Proven housekeeping or hospitality experience.
• Prior hospitality leadership experience, minimum two years.
• Working knowledge of housekeeping.
• Proficient in all Microsoft Office applications.
• Experience with Marriott Brand Standards and POS preferred.
• The ability to multitask.
• The ability to stand for extended periods of time.
• Excellent organizational and time management skills.
• Exceptional customer service skills.
• Effective communication skills.

Must be able to successfully pass a background check as it relates to the job responsibilities for this position.

Physical Requirements may include but are not limited to:

• Ability to lift up to 50 lbs.
• Ability to sit and/or stand and/or walk for long periods of time.
• Exposure to cleaning and sanitizing chemicals on a regular basis.

This position is subject to successful completion of a background check as it relates to the responsibilities of the role.

Benefits such as:

At S&L Hospitality, culture is not just another buzz word we throw around lightly. The culture that has been built at S&L is at the base of everything we do, and we want to find team members that will not only meet our job requirements but also fit the culture of our company. S&L Hospitality has been built on the foundation of family and creating lasting, positive relationship. Our mission is to create a lasting impression doesn't just stop at our guests - we also take care of our team!

For all team members:

• Eligibility to enroll in the 401(k) after 6 months of service - with company match!*
• Flexible scheduling.
• On-the-job training.
• Paid Time Off - begin accruing day one!*
• Holiday Pay when working one of our designated Company Holidays
• Growth and development opportunities with us as a company, potentially at the same property or transferring to another one of our properties. Currently have properties in Wisconsin, South Dakota, North Dakota and Iowa - see our site for further details on locations.
• Travel discounts available through the various brands of hotel that are currently in our portfolio.

For regular full time team members/leadership team:

• We offer medical, dental, and vision insurance as well as opportunities to enroll in STD, LTD, critical illness, accident and/or life insurance as well as flex spending.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. We celebrate diversity and are committed to creating an inclusive environment for all employees. Must be at least 16 years of age for most positions within our properties, however some may require a minimum age of 18 depending on responsibilities, hours, as well as local/state/federal laws. *Seasonal team members may not be eligible to PTO and other benefits due to length of employment.