Housekeeping Supervisor

MHG Hotels LLC; Avon, Northern (IN, KY); Hybrid; USD 36,000 - 48,000; Full time

Benefits offered by this job

Incentives

Employee Referral Program

Paid Time Off

Paid Vacation (Full-Time)

Merit Increase

401k with Employer Contribution (Full-

Medical, Dental, Vision (Full-Time)

Life Insurance (Full-Time)

Long-term/Short-term Disability (Full-

Accident (Full-Time)

Critical Illness (Full-Time)

Cross-training Opportunities

Hotel Room Discounts

Job summary

MHG Hotels LLC in Avon, IN seeks a dedicated Housekeeping Supervisor to ensure guest rooms and public areas meet the highest standards. You will oversee daily housekeeping operations, coordinate with Front Office, Laundry, and Maintenance, and resolve issues to uphold quality and guest satisfaction.

Ideal candidates show a warm, team-oriented demeanor, attention to detail, and the ability to lead with little supervision.

Qualifications

• Professional demeanor and clear communication.
• Ability to stand, move, and lift up to 25–30 pounds.
• Presentable appearance in a clean uniform.

Responsibilities

• Oversee day-to-day housekeeping activities and ensure rooms meet hotel standards.
• Coordinate with Front Office, Laundry, and Maintenance to resolve issues.
• Maintain a friendly, cheerful, and courteous demeanor at all times.

Skills

People-oriented demeanor

Team-first attitude

Attention to detail

Job description

When a guest walks into our rooms - imagine the first look around they take. Followed by the sigh of relief because they’ve arrived in their home away from home, be it for a night or a week, and it’s perfect. Everything is exactly in its place. Crisp, pressed linens. Perfectly placed pillows. A sparkling mirror. Every detail adding up to an experience our guests feel great about because they know they’re in good hands while staying with us. As a Housekeeping Supervisor, your contribution helps ensure guests an enjoyable and comfortable stay which in turn creates a customer for life.

Benefits Offered:

• Incentives $
• Employee Referral Program $
• Paid Time Off
• Paid Vacation (Full-Time)
• Merit Increase $
• 401k with Employer Contribution (Full-Time)
• Medical, Dental, Vision (Full-Time)
• Life Insurance (Full-Time)
• Long-term/Short-term Disability (Full-Time)
• Accident (Full-Time)
• Critical Illness (Full-Time)
• Cross-training Opportunities
• Hotel Room Discounts

Our Housekeeping Supervisor makes a difference by:

• A warm, people-oriented demeanor
• A team-first attitude
• A gift for paying attention to the smallest details

As Housekeeping Supervisor, you will:

• Maintain a friendly, cheerful, and courteous demeanor at all times
• Oversee day to day activities of Housekeeping
• Clean, dust, polish, and vacuum to make sure guest rooms and bathrooms meet hotel standards.
• Change linens, make beds, and leave the bathroom sparkling.
• Restock all guest room supplies, like soap and shampoo.
• Organize your linen closet, restock your cart, and get ready for the next day before your shift ends each day.
• Remove trash and dirty linen
• Greet guests that you encounter during your shift with a friendly smile.
• Ensure all rooms are cared for and inspected according to standards
• Protect equipment and make sure there are no inadequacies
• Adhere strictly to rules regarding health and safety and be aware of any company-related practices
• Ability to work with little supervision and maintain a high level of performance
• Customer-oriented and friendly
• Prioritization and time management skills
• Working quickly without compromising quality
• Inspect guest rooms, public areas, pool etc. after being cleaned by Housekeeping to ensure quality standards
• Effectively coordinate the efforts of Housekeeping with the Front Office, Laundry, and Maintenance departments
• Document and resolve issues with discrepant rooms with Housekeeping Manager or Front Desk
• Handle guest problems and complaints seeking assistance as necessary
• Work effectively with Maintenance Department on guest room maintenance needs
• Assist in all lost and found proceduresFollow company safety and security procedures, report maintenance issues, safety hazards and accident
• Comply will all company and brand standards

Minimum Requirements:

To be a successful Housekeeping Supervisor, you need a professional demeanor, clear communication skills and appearance in a clean uniform is required. This job requires continuous movement, regularly bending, lifting, pushing, pulling, carrying, and moving up to 25-30 pounds. You must also be able to stand and walk for an entire shift and perform repetitive motions.

Schedule:

• Flexible Shifts Available
• Morning/Evening/Night
• Weekends
• Full-Time/Part-Time

MHG Hotels LLC seeks to attract and retain a high-performing and diverse workforce in which employee differences are respected and valued to better meet the varying needs of the diverse customers we serve. MHG Hotels LLC is an equal opportunity employer and does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state, or local laws.

If you are an individual with a disability and need assistance completing the online application, please call 317-356-4000 extension 203. Please leave a message and a member of our Human Resources team will return your call within three business days. Alternatively, an email may be sent to [e-mail] “Applicant Accommodation” should be included in the subject line of the email. Please note that this phone number and email are only for those individuals who would like to request accommodation to apply for a job.