Housekeeping Supervisor

Thompson Hotels; Austin (TX); Presencial; USD 42.000 - 62.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health plans

401(k) plan

Paid time off

Descripción de la vacante

Thompson Austin is seeking a Housekeeping Supervisor to lead the housekeeping team and maintain high cleanliness standards across guest rooms and public spaces.

The role involves inspecting rooms, coaching staff, addressing guest concerns, and coordinating with other hotel departments to ensure smooth operations. Strong communication and organizational skills are essential, with weekend hours often required.

Formación

• Minimum of 1-year hotel experience.
• Excellent communication and computer skills.
• Previous supervisory experience preferred.
• Must be able to work weekends and holidays.
• Proficiency in English; bilingual Spanish preferred.

Responsabilidades

• Inspect guest rooms and ensure housekeeping standards are met.
• Counsel and interview employees; resolve guest complaints.
• Share general office duties and assist leadership.
• Support the housekeeping department's daily operations.

Conocimientos

Excellent communication

Computer skills

Supervisory experience

English proficiency

Bilingual Spanish preferred

Descripción del empleo

Organization- Thompson Austin - 5th and Brazos

Summary

At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences.

The Role

The Housekeeping Supervisor is responsible for Supervisory duties in the Housekeeping department. This includes inspecting guest rooms, counseling and interviewing employees, resolving guest complaints, general office duties, etc.

The Hotels

When you stay at a Thompson Hotel, you are welcome as a resident. With intuitive service, each guest is provided a tailored experience, enhancing their personal travel journey and bridging connections to the local perspective. Thompson's unique hotels are timeless destinations, creating distinctive experiences that transform your day, your trip, or even your life. Thompson Austin offers 212 luxury guestrooms and Suites plus 17 residences along with a 10,000 square foot wellness center, 3 restaurant + bar concepts, an expansive pool deck, and private cabanas, and over 10,000 square feet of flexible and traditional event space.

The 193-king room tommie Austin is built for the spirited adventurer. Guest will be encouraged to explore Austin’s unparalleled offerings and in every square foot, tommie is an opportunity to meet and be inspired. Where art and atmosphere seep in from the surrounding neighborhood, and collaborations seep back out. tommie will feature a bespoke coffee and wine shop and allow guests to be the master of their own stay while still offering warm and authentic service.

Both hotels are anchored on the ground floor by our re-imagined cantina-themed restaurant, a 13,000 sq ft. indoor and outdoor oasis as well as The 5th Street Diner + The Royale Room, a street-side concept serving daily fare for locals, residents, and guests alike. This mixed-use project will also feature a residential tower – Sienna – and 10,000 square feet of retail space and a 7,000 sq. ft. state of the art fitness center and simulator room, appropriately named the “T” Box.

The Benefits & Perks

We have you covered with an awesome rewards package! Health and welfare plans? We have a range of choices for you and your eligible dependents. Financial wellbeing? Got it! Opt into our 401(k) plan, College Saving Plan, or Employee Stock Purchase Plan. Oh, and we don’t want to leave out our lifestyle benefits! Paid time off including vacation, holidays, and sick leave, paid Family Bonding Time, Adoption Assistance, discounted and complimentary rooms at Hyatt locations across the globe, free colleague meals during shifts, well-being & educational assistance, and many more!

Qualifications

• Minimum of 1-year hotel experience
• Excellent communication and computer skills
• Previous supervisory experience in a Hotel environment preferred
• A true desire to satisfy the needs of others in a fast paced environment.
• Refined verbal and written communication skills.
• Ability to stand for long periods of time.
• Ability to work flexible and extended hours as required by the operations of the hotel.
• Must be able to work weekends and holidays as needed
• Proficiency in English and Bilingual Spanish language skills are preferred

Hyatt associates work in an environment that demands exceptional performance yet reaps great rewards. Whether it’s career opportunities, job enrichment or a supportive work environment, if you are ready for this challenge, then we are ready for you.

This is not your typical career opportunity. This is the Hyatt Touch.

All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.