Housekeeping Skills Development Coach

Treasure Island Resort & Casino; Welch (MN); On-site; Full time

Job summary

Treasure Island Resort & Casino seeks a Housekeeping Skills Development Coach to elevate the capabilities of housekeeping staff through comprehensive training programs. Responsibilities include developing training materials, conducting workshops, and fostering a positive work environment. The ideal candidate will have strong interpersonal and organizational skills and at least one year of experience in the hospitality industry.

Qualifications

• Minimum of 1 year of experience in housekeeping or a similar role.
• Proven experience in training and coaching staff.
• Ability to lead by example.

Responsibilities

• Develop and deliver training programs for housekeeping team.
• Monitor and assess housekeeping staff performance.
• Create training materials aligned with hotel policies.

Skills

Excellent communication

Organizational skills

Interpersonal skills

Time management skills

Education

High school diploma or equivalent

Job description

Join to apply for the Housekeeping Skills Development Coach role at Treasure Island Resort & Casino

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Join to apply for the Housekeeping Skills Development Coach role at Treasure Island Resort & Casino

• Please note: resume is required for this position.
  
  

• Please note: resume is required for this position.
  
  

Pay Rate: $22.00 an hour with $2.00 an hour additional shift differential on Saturday and Sunday

Essential Duties And Responsibilities

• Develop and deliver comprehensive training programs for new and existing housekeeping team.
• Conduct regular training sessions, workshops, and on-the-job coaching to reinforce best practices.
• Monitor and assess the performance of housekeeping staff, providing constructive feedback and additional training as needed.
• Create training materials and manuals in alignment with hotel policies and industry standards.
• Ensure compliance with hotel policies and procedures.
• Collaborate with the housekeeping management and supervisors to identify training needs and develop customized training solutions.
• Assist in hiring process and onboarding new housekeeping staff.
• Foster a positive and motivating work environment that encourages teamwork and continuous learning.
• Provide feedback to supervisors on team member performance.
• Support supervisors in preparing and distributing performance reviews.
  
  

Knowledge And Certification, Skills And Abilities

Preferred Knowledge and Certification:

• High school diploma or equivalent.
• Minimum of 1 year of experience in housekeeping or a similar role within the hospitality industry.
• Proven experience in training and coaching staff.
• Excellent communication and interpersonal skills.
• Strong organizational and time management skills.
• Knowledge of housekeeping standards, practices, and procedures.
• Ability to lead by example and maintain a positive and professional demeanor.
  
  

PHYSICAL DEMANDS

• Must be able to walk and / or stand and exert fast-paced mobility for periods of up to 8 hours
• Must have a good sense of balance, and be able to bend and kneel and stoop
• Must be able to reach and twist routinely
• Must be able to push, pull and grasp objects routinely
• Must have the ability to independently lift 25+ pounds routinely
• Must be able to perform repetitive hand and wrist motions
• Must have good eye hand coordination
  
  

WORKING ENVIRONMENT

• Work is performed in the Hotel but may require going onto the gaming floor, which includes flashing lights, frequent loud noises and cigarette smoke
• Must be willing to work a flexible schedule including all shifts, weekends and holidays
• Occasionally must deal with angry or hostile individuals
• High volume direct public contact

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Other

• Industries

  Gambling Facilities and Casinos

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