HOUSEKEEPING SERVICES MANAGER

ESFM® USA; Skaneateles Falls (NY); On-site; USD 40,000 - 50,000; Full time

Job summary

ESFM USA is looking for a Housekeeping Services Manager to lead operational and customer service excellence in the EVS/housekeeping department. The role includes managing cleaning staff, ensuring high cleanliness standards, and participating in recruitment processes. Ideal candidates will have a strong background in facilities maintenance and exceptional customer service skills.

Benefits

Medical

Dental

Vision

Life Insurance

Disability Insurance

Retirement Plan

Paid Time Off

Employee Assistance Program

Flexible Spending Accounts

Paid Parental Leave

Qualifications

• 4 years of experience in support services or housekeeping.
• 1+ years of management experience required.
• CRCST or similar certification preferred.

Responsibilities

• Maintain cleanliness in assigned areas.
• Assist with staff recruitment and scheduling.
• Provide guidance and motivation to employees.

Skills

Customer service

Communication

Problem-solving

Organizational skills

Education

Associate’s degree

Tools

MS Office

Job description

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ESFM

Position Title: HOUSEKEEPING SERVICES MANAGER

Reports To:

Salary: $40,000 - $50,000

Pay Grade: 10

Other Forms of Compensation: $500 sign-on after 90 days

ESFM is the corporate facilities management (FM) division of Compass Group USA, a Gold-level Corporate Sustaining Partner of the International Facility Management Association (IFMA), and a Platinum Corporate Member of the Association of Energy Engineers (AEE).

ESFM self-performs 80% of all FM services provided to clients. Our portfolio of solution categories includes Facilities Maintenance & Engineering, ESG Programming, Laboratory Support Services, Janitorial & Industrial Cleaning, Landscaping & Grounds Management, Workplace Solutions and Managed Services.

This self-performance model creates a consistent hospitality experience for clients, resulting in higher engagement and productivity from their employees. ESFM’s clients include many household names from the life sciences, technology, oil & gas and manufacturing markets.

This position is eligible for an Employee Referral Bonus! If you know someone that is qualified for this role, please use the ‘job search’ in PeopleHub to refer your referral and email them a link to apply. Your referral will be able to apply by clicking the link in the email. You can check the status through your profile, accessible via Careers in PeopleHub, by clicking on ‘referral tracking.’ For Employee Referral guidelines, FAQs and the Compass Employee Referral Policy, email [e-mail]. Job Summary

As a Housekeeping Service Manager, you will be responsible for assisting in the successful operation and customer service of the EVS/housekeeping department.

Essential Duties and Responsibilities:

• Maintains a high level of cleanliness in assigned areas.
• Participates in recruitment and staff selection process.
• Assists with housekeeper scheduling.
• Assigns established work areas and or project duties.
• Plans and coordinates project work.
• Attends and participates in departmental staff meetings, development and training courses.
• Provides and monitors individual guidance and motivation to employees.
• Participates in facility Quality Assurance Program as required.
• Works with chemicals on a constant basis requiring special clothing or safety equipment.
• Assigns equipment to staff; monitors daily equipment use, cleaning and maintenance.
• Ensures that all equipment is clean and professional in appearance at all times.
• Assists housekeepers on an as needed basis.
• Performs other duties as assigned.
  
  

Qualifications:

• 4 years of support services, military, housekeeping, and/or facilities maintenance experience.
• 1 or more years of supervisory/management experience.
• Strong work ethic, intense drive, and initiative for quality and customer service.
• Excellent written and oral communication skills.
• Excellent problem-solving skills both one-on-one and in group situations.
• Ability to utilize a participative approach to managing staff.
• Understanding of budgeting processes and awareness of profit and loss concepts.
• Excellent administrative and organizational skills and an ability to prioritize.
• Ability to function appropriately under stressful conditions.
• CRCST or any other applicable sterile processing certification is preferred.
• Proficient computer skills and knowledge of MS Office products, including Word, Excel, PowerPoint, Outlook, and internet.
• Associate’s degree is preferred.
  
  

Apply to ESFM Services today!

ESFM is a member of Compass Group USA

Click here to Learn More about the Compass Story

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act.

Applications are accepted on an ongoing basis.

Eurest Services maintains a drug-free workplace.

Associates At ESFM Are Offered Many Fantastic Benefits.

• Medical
• Dental
• Vision
• Life Insurance/ AD
• Disability Insurance
• Retirement Plan
• Paid Time Off
• Holiday Time Off (varies by site/state)
• Associate Shopping Program
• Health and Wellness Programs
• Discount Marketplace
• Identity Theft Protection
• Pet Insurance
• Commuter Benefits
• Employee Assistance Program
• Flexible Spending Accounts (FSAs)
• Paid Parental Leave
• Personal Leave
  
  

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here for paid time off benefits information.

Seniority level

• Seniority level

  Not Applicable

Employment type

• Employment type

  Full-time

Job function

• Job function

  Other

• Industries

  Facilities Services

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